aqResponse

Resp

Issued all necessary documents such as No Objection Certificate (NOC), SOP letter to employer (for final settlement), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Mr. Dipu Kuzhiparampil Vijayan without performing post mortem.

Issued all necessary documents such as No Objection Certificate (NOC), SOP letter to employer (for final settlement), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Mr. Chandrakant Gangadhar Gaonkar without performing post mortem.

Applicant has been requested to update the current status of his case.

Applicant informed that he reached India on 29.08.2025

Applicant informed that he is arranging OMR 100. Once arranged, he will inform the Embassy

His PVR is adverse due to address mismatch, He has been advised to provide correct address for re-verification.

The applicant requested for shelter. As she has not provided the employer's contact details we will take up with MOL/immigration department to retrieve the details.

Applicant has been sent to the Embassy shelter. Embassy official will establish contact with the sponsor to address the matter regarding the grievance.

The sponsor has been informed regarding the grievance received from the applicant. Also requested him to look into the matter and do the needful.

Advised the applicant to visit the nearest SGIVS centre for the requested service. Also intinated that he may get it done during Consular camp.

Informed the applicant to contact ROP/MoFA for the requested service since it is issued by Omani Authorties.

Advised the applicant to submit a signed request letter from the next of kin stating the purpose of the attested death certificate, along with details and ID proof of the authorized person collecting the documents.

Applicant informed that no amicable settlement has been reached with the sponsor. Therefore, he wishes to register a new case with the Ministry of Labour, as the previous case registered was closed by the Ministry due to being unattended.

A mail seeking the passport details has been shared with the applicant to take up the matter with the concerned authorities

Agent is demanding 500 OMR and the housemaid has arranged for 100 OMR only, trying for an amicable settlement with the agent

Sent a gentle reminder to the ex-employer of the applicant and the response is awaited.

It has been learnt that the sponsor of Ms. Adhfar Akhter has filed a theft complaint at Mabelah Police station and it has been confirmed by the immigration the same.
Ms. Adhfar Akhter has to be produced to Mabelah ROP, for recoding her statement

The applicant has been informed to collect the EC from the Embassy.

The applicant has once again been requested to provide an update on the status of her case registered with MOL

The case has been amicably resolved. The applicant went back to the sponsor's house

Provided contact number is not active and does not have whatsapp connectivity. Family contact number is not receiving incoming calls and is also not showing whatsapp connectivity.

Spoke to Mrs. Jemila Raicy (Mobile: +96899610140), an Indian national with whom Ms. Reshma Steffi is currently working. Advised Mrs. Jemila to send Ms. Reshma Steffi back to India, as she is on a visit visa. Mrs. Jemila agreed to arrange Ms. Reshma’s travel at the earliest.

It has been informed by the sponsor that the applicant has to pay RO 600/- as she did not complete her contract period.
Conveyed the matter to the applicant who is currently in Gurudwara.

- Applicant approached Embassy and requested to register his grievance with MOL.
- On verbal request from applicant, Embassy registered him complaint to MOL.
- MOL reference no : REF2509010026
- Advised applicant to approach MOL-mawelah dispute/settlement department to obtain hearing date and time for his complaint.

The applicant has been requested to provide an update regarding the whereabouts of her husband

The applicant informed that his company officials conveyed to him that his sponsor is expected to arrive in Oman tomorrow night, after which his case will be discussed

The applicant has been advised to avail of the ongoing Amnesty Program that is in force till 31. December,2025

-She has already registered under the program reference No is 202508310018 also obtained MOL approval.

-She has submitted duly filled EC application

-once EC is issued, She must book flight ticket and travel in normal channel.

As there is no response from the employer on whatsapp a reminder has been sent to employer and also advised maid to get an alternative number of employer.
Awaiting response from employer as well as applicant.

Sponsor Mr. Faisal, an Indian national, informed that he will repatriate the applicant to India after 20 days along with the pending salary.

Mr. Anees informed that he is visiting Khoula Hospital today(01.09.2025) to collect his discharge summary and consult the doctor for a fit-to-travel certificate. Once he receives all the required documents, he plans to book his ticket on 04.09.2025 to India.

Applicant has been requested to update the status of his case.

Applicant informed that she has been provided new accommodation and the matter has been settled amicably with the employer.

Applicant approached Embassy this morning.

The applicant has been advised to avail of the ongoing Amnesty Program that is in force till 31. December,2025

-She has submitted duly filled EC application

-Advised applicant to file passport loss with Immigration and get the report for processing EC

-once EC is issued, She must book flight ticket and travel in normal channel

The applicant is currently residing in Gurudwara

The agent has informed that the applicant will be repatriated shortly.

Applicant informed MOL judgment has been issued stating applicant has to pay OMR 150/- to the employer; book ticket and travel to India before 04.09.2025.

Same thing has been conveyed to the applicant. Awaiting a response from applicant.

Applicant's local number is 76235556. Tried calling applicant several times on the number provided however, the number is busy continuously.

The court hearing date has not yet been received

Applicant informed that the next hearing date is on 07.10.2025.

Next hearing at MOL, Mawelah is on 19.09.2025 at 09:00 AM

The applicant mentioned she will stay with her sister Ms. Durga in Ruwi, contact number 79720494.

The matter will be taken up with employer for her repatriation.

Applicant has been requested to confirm whether he travelled to India or not.

Applicant has been requested to update the status of her case

Court hearing is on 28/10/2025 at Nizwa Primary Court.

The law firm has been advised to update the current status of the death compensation of the case.

There is no response from applicant. Reminder message has been sent advising her to approach Ministry of Labour.

Applicant informed that he received passport from sponsor however, the case has been transferred to Primary Court, Sur. Hearing date is awaited.

Applicant is waiting for the next MOL hearing date.

Applicant number is switched off. Whatsapp message has been sent asking to update his current status of the case.

- Informed applicant about ongoing Amnesty program till 31st December 2025.
- Advised applicant to obtain lost passport report from Immigration department.
- Filled and submitted for EC.
- Advised applicant after issuance of EC to book ticket and travel through normal channel.

He responded that he has reached India Safely

A reminder has been sent to the applicant to update the current status of his case. However, no response has been received for the applicant side. We may close the matter.

Applicant has been requested to update the current status of her case.

Embassy informed Ms.Sujatha Saji, who is currently under treatment at Al Buraimi Hospital Buraimi, Oman. The Embassy has established the contact with Mr. Prajeeth, a relative of Ms. Sujatha Saji, who reached at Buraimi today from India. He informed that she was initially at Dubai on visit visa and was in search for employment. She came to Oman for the purpose to exit/re entry to Dubai for the purpose of renewal of her UAE visit visa. During her stay at Buraimi, Oman, she met with an accident. She is currently under ventilator support. The Honorary Consular Agent at Buraimi visited Ms Sujatha at the hospital and is in touch with the family members for possible assistance.

Applicant has informed that the distressed have already reached back India one month ago. On the previous attempts, they were not answering the phone and the whatsapp message are also not being responded to

Hearing date from MOL is awiated.

She has travelled to India

Reminder message sent to employer to update the status of the case.

Applicant informed that he would collect his EC within a week.

A reminder has been sent to the applicant to update the current status of his case. However, no response has been received from the applicant side.

Applicant visited Embassy and informed that she do not want to go back to India. She want to continue the work in Oman. Hence we may close the matter.

Reply from the law firm on the current status of the case is awaited.

Applicant informed that he has done wrong entry during online registration of the complaint, so he re-registered the complaint at MOL portal and waiting for the hearing date.

Applicant has still not collected his EC.

Sponsor has been informed regarding the pending settlement amount request from the applicant, requested him to do the needful and revert with update at the earliest.

Revert is awaited from the collector

The applicant has been advised to avail of the ongoing Amnesty Program that is in force till 31. December,2025

-She has submitted duly filled EC application

-Advised applicant to file passport loss with Immigration and get the report for processing EC

-once EC is issued, She must book flight ticket and travel in normal channel

Amnesty approval from MOL is awaited.

The Embassy informed that the employer had settled of all pending legal dues amounting to INR 1,92,587/- on 13.07.2021 through Mr. Dharmendra Kumar’s account. For withdrawal of the bank balance, the next of kin is requested to submit a request letter in the prescribed format along with enclosures. Once received, the amount will be forwarded to the concerned District Authorities for disbursement among the legal heirs

- Mr. Sarmad (employer) informed to meet Ms. Sherifa from HR department and she will do the needful with regard to his repatriation to India as per company policy.
- The same was informed to the applicant and he agreed to meet his employer and revert.

The applicant stated that instead of the expected four months’ salary, only one month’s salary has been received. Due to financial difficulties, the applicant requested at least two more months’ salary from the pending dues to resolve the problem.

Several attempts have been made to contact applicant on +968 78602575 however, applicant did not respond.

A whatsapp message has been sent seeking current update of his case.

Awaiting a response.

Mr. Yogi informed that the applicant’s dues are in the process of being settled, and once completed, he will update the Embassy by email.

Applicant informed that they were registered a case in Ministry of Labour, Dispute Settlement Department, Suwaiq. Sponsor did not attend the hearing. Subsequently, Ministry has forwarded the case in Suwaiq Primary Court. The hearing date is yet to be scheduled.

Advised applicant to provide sponsor's contact details.

We would also have to take up with MOL/Immigration to retrieve contact details of employer.

As the applicant requested for shelter she would be sent to shelter

Postmortem report from MOFA is shared with the applicant

The matter has been taken up with the Immigration for finding the visa status and it has been learnt that she is on employment visa however, employer's contact details are not available. It has to be taken up with MOL for retrieving contact details of the employer

Informed employer on the grievance received from 19 applicants regarding their repatriation to India and response is awaited.

The applicant has been informed that the matter is taken up with the foreign ministry to ascertain the details.

- Applicant obtained lost passport report from Immigration department.
- Advised applicant on issuance of EC and with lost passport report to book ticket and travel through normal channel.

Informed applicant to update on his case status.

Informed W law firm to update case status of the applicant.

EC is still awaited.

- Sponsor agreed to settle the matter amicably. He agreed OMR 100/- and one way air ticket borne by housemaid he will handover passport/cancellation documents for her travel to India.
- The same was informed to the applicant and she agreed.

Applicant informed he has not yet received hearing date from MOL- Sur, hence he will approach MOL tomorrow and update.
2. In addition, Embassy provided HCA- Sur contact number (if required) for assistance.

Applicant has been requested to provide employer's contact details including email address.

The Embassy Official contacted Mr. Ashok Vaidyanathan, who informed that Ms. Rajeswari’s visa is under process and expected to be ready before 10th September, with an update to follow upon completion. Additionally, under the Oman Government’s amnesty program, holders of expired ID cards can travel without fines; Ms. Rajeswari is requested to visit the Embassy during working hours (0700–1530), except Fridays and Saturdays, to register for the program and facilitate her travel.

Tried to contact Mr. Madhu Murugan several times on the number provided however, the applicant did not respond.

A whatsapp message has been sent to the applicant's family to advise Mr. Madhu Murugan to produce nativity/ration card proof for issuing travel document for his repatriation.

Awaiting a response.

We made several calls to the applicant however, he did not respond hence, a whatsapp message has been sent to the applicant seeking the update on the MOL hearing held on 31.08.2025.

Awaiting a response.

Applicant collected the EC today (02.09.2025). He informed that he will book the ticket within 10 days to travel back.

Applicant informed he will approach MOL-mawelah tomorrow (03.09.2025) to obtain hearing date and revert.

Applicant informed he will approach MOL- Mawelah tomorrow to obtain hearing date and will revert.

A whatsapp message has been sent to the employer seeking current update of the case.

Awaiting a response.

Informed applicant to update on his case status.

Next MOL hearing date is 10.09.2025. 10.00 am

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