| Resp |
| The matter has to be take up with the MOL or Immigration for retrieving sponsor's contact details. |
| Provided e FIR Link of kerala to the applicant to register his grievance for necessary action. |
| Travel document has been collect by the applicant. She is booking ticket for tonight 28.08.2025 |
| A whatsapp message has been sent to the agent informing about the approach of the applicant to this Embassy. Agent has been advised to come to Embassy along with the employer of the applicant for resolution of the case. |
| Response is awaited from Foreign ministry which was forwarded on 17.08.2025. |
| Informed applicant to provide agent contact details. |
| Emergency Certificate is under process |
- The ROP official informed their system is under maintenance and once the details are obtained will revert. - The same was informed to the applicant. |
| Applicant has again requested an update on his case. However, the applicant has not provided any contact number or WhatsApp number for further communication. |
The applicant has been advised to avail of the ongoing Amnesty Program that is in force till 31. December,2025
-She has submitted duly filled EC application
-Advised applicant to file passport loss with Immigration and get the report for processing EC
-once EC is issued, She must book flight ticket and travel in normal channel |
| Sent a message to applicant to obtaining the current status of his case. However, message was not delivered. |
| Applicant travelled to India one month ago without cancelling the visa. The applicant informed that he will contact Mr. Anand, company representative regarding visa cancellation. |
| Sent message to the applicant to provide contact details of sponsor in order to take necessary action. |
| Applicant number is switched off. Again sent a whatsApp message to the applicant to update on his travel. |
| Sent a whatsApp message to provide sponsor contact details of the applicant. |
| Advised the applicant to contact Embassy toll free number 80071234. |
| Contacted the applicant and explained the court procedures for filing his case in Suwaiq Court as directed by MOL; however, the applicant refused to follow the advice provided by the Embassy. |
Applicant informed that already completed the required process, prepared the Power of Attorney as advised, and sent the Apostille attested documents by courier to Dr. Asad Alhadhrami Law Firm.
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| Informed the applicant to update the current status of his case. |
| Issued all necessary documents such as No Objection Certificate (NOC), SOP letter to employer (for final settlement), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Mr. Venugopal Chandran Pillai after performing post mortem. |
| Applicant's passport details have been shared to MOL official seeking for sponsor's details. Awaiting response. |
A whatsapp message has been sent to the applicant seeking update on his case. Awaiting response. |
| The applicant has been informed to collect the EC from the Embassy, and he has confirmed collection on 31.08.2025. |
| Applicant has been requested to update the status of his case. |
| Reply from MOFA is awaited. |
1. Informed employer on the grievance received from the applicant regarding pending dues. 2. Informed applicant the matter has been taken up with employer and their response is awaited. |
A whatsapp message has been sent to the applicant seeking current update on her case. Awaiting response. |
| Advised applicant to take up his matter through legal channel for necessary action and assistance. |
| Advised the applicant to update the current status of the MOL hearing. |
A reminder meassage has been sent to the employer regarding the grievance received from the applicant.
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| The case has been given to Mr. Nasser at MOL for amicable settlement. |
| Provided e FIR Link Tamil Nadu and advised to register his complaint for necessary action. |
| A reminder message has been sent to the applicant to provide current update of her case. Awaiting response. |
The applicant has been advised to avail of the ongoing Amnesty Program that is in force till 31. December,2025
-She has submitted duly filled EC application
-Advised applicant to file passport loss with Immigration and get the report for processing EC
-once EC is issued, She must book flight ticket and travel in normal channel |
| - Applicant will provide a self explanatory compliant to forward to local Indian authorities for necessary action. In further, advised applicant to register his grievance through e FIR link for necessary action. |
| Issued all necessary documents such as No Objection Certificate (NOC), death certificate and condolence letter from the Embassy in order to facilitate the local burial of mortal remains of late Ms. Hanifa Bee without performing post mortem. |
| Issued all necessary documents such as No Objection Certificate (NOC), SOP letter to employer (for final settlement), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Mr. Krishna Karunakaran Nair without performing post mortem. |
| Requested applicant to provide employer contact details. |
| Spoken to applicant. He is asking for his employees working in his factory for bulk booking. He has been advised to go through walking to SGIVS centre, Suhar on Monday. |
| Tried to contact applicant. However no respond. Sent a what’s app message to the applicant. |
| Informed applicant to provide with case details and contact details of Mr Prasad. |
| Mr. Rajeev (lawyer) informed that in this RTA case, the next step is to obtain a Power of Attorney (POA) from Oman. Once the Oman Electronic POA is received, further action and necessary proceedings in the case will be carried out accordingly. |
| Mr. Rajeev (lawyer) informed that he needs to review the case file at his law firm and will provide an update by tomorrow (31.08.2025). |
| Informed employer on the grievance received from applicant regarding his pending dues and repatriation to India. |
- Embassy tried to contact Mr. Prasad on provided number, remains switched off. - Informed Mr. Prasad on whatsApp on the grievance received from the applicant regarding his case status and advised him to update. |
| The matter will be taken up with Foreign Ministry to ascertain details of the applicant. |
| Applicant informed that he received multiple cases regarding visit visas, where agents in India and Oman sent workers to Oman under false promises. However, he mentioned that those workers have already left Oman. He was advised that if he comes across any such cases in the future, he may contact the Embassy. |
| Informed the matter will be taken up with Foreign Ministry to ascertain details of the applicant. |
| Applicant informed she will approach Embassy tomorrow (01.09.2025) for assistance. |
| Applicant informed that he could not attend the hearing at the Ministry of Labour, Dispute Settlement Department in Barka. Upon checking the Ministry portal, it was found that his case was closed due to non-appearance. A new complaint has been registered in the Ministry portal under reference number REF2508180010. Advised Applicant to visit Ministry of Labour, and get the hearing date. |
The applicant has been advised to avail of the ongoing Amnesty Program that is in force till 31. December,2025
-She has submitted duly filled EC application
-Advised applicant to file passport loss with Immigration and get the report for processing EC
-once EC is issued, She must book flight ticket and travel in normal channel |
| Advised applicant to take up his matter through legal channel and provided e FIR link Kerala to register his grievance for necessary action. |
| Applicant collected EC today (31.08.2025) and booked ticket on 05.09.2025. |
- Informed applicant about ongoing Amnesty program till 31st December 2025. - Prior visit to Embassy the applicant already registered himself under Amnesty program. - Amnesty reference no : 202508250005 - Filled and submitted for EC.- - Advised applicant after issuance of EC and with the approval from MOL to travel to book ticket and approach airport- labour office 7 hours prior to his departure for his travel formalities. |
| Received a call from the employer expressing interest in taking the maid back for work. However, the maid has refused and expressed her wish to return to India. The employer has stated that he will discuss the matter with the agent and get back with a decision. Awaiting his response. |
| Applicant informed he will be visiting Embassy to collect the Passport with two days. |
| Applicant’s phone is switched off and the WhatsApp message has not been delivered. It appears that the applicant may have traveled. |
| Applicant informed she is awaiting hearing date from Primary court to pursue her case. |
| Waiting for the MOFA response |
| Informed applicant to update on his travel date. |
| Informed applicant to update on his case status. |
| Informed the applicant to collect the Visa copy attestation from SGIVS. |
| Informed Mr. Vivek - lawyer to update on the case status of the applicant. |
| Employer's contact details were retrieved from Immigration. A WhatsApp message was sent to the employer regarding the applicant's approach to the Embassy and her request for repatriation. Awaiting a response. |
| The applicant booked ticket for tonight 31.08.2025 and she would be repatriated from shelter. We may close the case. |
| Requested the applicant to contact the law firm directly. |
| The Embassy has made multiple attempts to contact the applicant. however, no response has been received. A WhatsApp message has also been sent to the applicant and family members requesting them to revert at the earliest for update of his case. |
| The applicant confirmed on 31.08.2025 that he has reached India. |
| A WhatsApp message was received from Mr. Kareem informing that the applicant’s employer is inquiring about her. Mr. Kareem was informed that the applicant wishes to return to India. He was advised to inform the employer to release the applicant’s passport along with the cancellation documents to the Embassy for her repatriation. A response is awaited. |
| The applicant has booked ticket for tonight i.e., 31.08.2025. She would be repatriated. We may close the case. |
The Foreign Ministry replied stating the applicant has been detained at the Department of Combating Narcotics and Psychotropic substances, Muscat on charges of smuggling narcotic drugs and psychotropic substances. 2. The same has been informed to the family of the applicant. |
| The applicant has booked ticket for tonight i.e., 31.08.2025 night for her travel. She would be repatriated hence, we may close her case. |
| The applicant informed she booked ticket for tonight i.e., for 31.08.2025. She would be repatriated hence, we may close the case. |
| Mrs. Huda (Agent) informed that Nurjahan, has been repatriated to India on 11/08/2025. |
| Applicant informed on 29.08.2025 that she will approach Embassy. |
| A gentle reminder forwarded to the family that the matter has been taken up with ROP officials to ascertain details and in further advised to take up the matter through legal channel. |
| Employer informed they will look into the matter and revert. |
| Advised applicant to pursue his matter through legal channel as the applicant has already hired a lawyer to pursue his complaint. |
| As the applicant did not respond to previous WhatsApp messages, a message was sent to the applicant’s family to inquire about her current status. The family responded that the applicant had already reached India 2–3 days ago. Therefore, the case may be closed. |
| The matter has been forwarded to Foreign Ministry to ascertain whereabouts of the applicant. |
The matter has been forwarded to Foreign Ministry to ascertain whereabouts of the applicant. 2. Informed status to the family of the applicant via mail. |
| Applicant visited to the embassy and conveyed that she attended hearing at MOL, however, sponsor did not attend the same. Next date of hearing not given to the applicant, she has been advised to take your matter through MOL. In addition, she has also been to advised to stay at Gurudwara, if she wants. |
| ICAR has concurred to Mission’s suggestion and now shared proposed draft text of Memorandum of Cooperation (MoC) instead of MoU with incorporation of “Representation and Contacts” in place of JWG. Proposed draft text of MoU has been shared with Omani side (vide NV No. MUS/239/8/2024-479 dt. 31.08.2025). |
| Mr. Kareem informed that he attempted to contact the sponsor but no response. He stated that he will make another attempt to speak with the sponsor, failing which he will approach the Ministry of Labour, Dispute Settlement Department in Buraimi |
| Spoke to Mr. Wael who informed that the final settlement amount will be sent to the family within a week time. |
| Applicant has been requested to confirm whether she has booked the ticket to India. |
| The sponsor was continuously calling the applicant’s mobile; therefore, the employer was contacted and advised to release the applicant’s passport, as she wishes to return to India due to her son's ill health. The sponsor has submitted the applicant’s passport and ID card to this Embassy and ticket is booked for tonight. The applicant is scheduled to be repatriated tonight. We may close the case. |
| Received Ministry's approval and EC is under process. |
| The applicant informed that the matter has been settled with sponsor and he arranging the settlement amount will be arranged shortly, and thereafter he will travel to India. |
| Reply from MOFA is awaited. |
| Applicant has been requested to update the status of his case, whether he travelled to India or not. |
| Applicant travelled to India on 25.08.2025. |
| Foreign Ministry of Sultanate of Oman have informed that she was found to be involved in case No. (605) / Q / 2025 AD and detained at Ruwi Police Station on charges of practicing prostitution. |
| Issued all the requisite documents to Mr. Hashim (came on behalf of the applicant) such as No Objection Certificate (NOC), SOP letter to employer for final settlement, death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains in respect of late Mr. Sundaresa Bhaskara Kanakkar. |
- Informed employer on the grievance received from the applicant requesting for his repatriation to India. - On verbal request from applicant, Embassy registered his complaint with MOL. - MOL reference no : REF2508310059. - Advised applicant to attend hearing at MOL- Mawelah dispute/settlement department for hearing date and for necessary assistance. |
| Issued all the requisite documents to the applicant such as No Objection Certificate (NOC), death certificate and condolence letter from the Embassy in order to facilitate the local burial of the mortal remains in respect of late Ms. Safeena Subair Tarepurath |
| Issued all the requisite documents to the applicant such as No Objection Certificate (NOC), SOP letter to employer (for final settlement), death certificate and condolence letter from the Embassy in order to facilitate the local burial of the mortal remains in respect of late Ms. Maksud Khan |
| Applicant informed that the company has not yet made a decision and no resolution has been reached. The applicant was advised to register a new complaint with the Ministry of Labour, Dispute Settlement Department for his repatriation |
| Issued all necessary documents such as No Objection Certificate (NOC), SOP letter to employer (for final settlement), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Mr. Jaswant singh without performing post mortem. |
| Applicant informed that the sponsor did not attend the first hearing. The second hearing is scheduled for 24th September 2025. |