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| The matter has been taken up with Foreign Ministry. |
-A reminder message has been sent to the applicant seeking an update on the hearing held on 12.01.2026. -A reply is awaited. |
| As there was no response from his employer side, advised applicant to take up his matter through legal channel. Also provided embassy panel lawyer contact details for legal assistance. |
Applicant has informed that she left work place 2 months ago and currently has been staying in Ghubra with her friends.
The matter has been taken up with employer who is demanding OMR 482/- visa expenses incurred on he employment.
The same has been conveyed to the applicant |
| Hospital incharge informed the applicant is awaiting her travel formalities to be cleared. |
| The first two contact numbers provided have responded that they are no longer associated with the company. |
| Advised applicant to update the status of his complaint. |
| Reminder message send to the employer of the applicant. |
| Employer has confirmed that the applicant has already filed a case against the company. Accordingly, the employer has stated that they will follow the court procedures only. The same has been conveyed to the applicant. |
| Applicant has been requested to provide the current status of the grievance. |
The applicant's contact number is not reachable and also not on whatsapp.
A whatsapp message has been sent to the family to advise the applicant to contact Embassy on 24*7 toll free number 80071234 and provide update regarding her case. |
| No response from applicant, reminder message sent again, awaiting the reply. |
| Applicant has been requested to provide an update on the status of his grievance. |
| Reminder message sent again asking Oman contact details. |
> Kindly refer to your trailing mail regarding representation of Mrs. Sajitha S. seeking assistance for release of insurance claim in respect of Late Mr. Venugopal Chandran Pillai, holder of Indian Passport No. X6715330 who passed away on 26.08.2025 in the Sultanate of Oman. > > 2. The Embassy official has established contact with Ms. Sajitha at +91-9539569787 followed by email and requested her to share details of the insurance policy. The Embassy has already issued the NOC and Death Certificate which are the essential documents required to be submitted for any insurance claim. > |
| The applicant has shared the copy of the insurance paper |
| Since it is a personal policy, the applicant has been advised o take it up with the insurance company and claim using the NOC and death certificate which were issued. Additionally the applicant has also been advised to carry the legal heir certificate for the claim |
| The request to obtain the autopsy report has been shared with MOFA. |
The Embassy has not received any communication from the applicant or the agent.Hence the petitioner has been requested to provide the status of the grievance. |
| A reminder has been sent to the applicant requesting to provide an update on the case. |
| No response from agent. Whatsapp message sent to the applicant asking the visa status, current case status and employer details. |
The applicant's mobile is not reachable and also not on whatsapp hence, a whatsapp message has been sent to applicant's family to advise applicant to provide an update regarding the amount OMR 400/- demanded by her employer.
Reply is awaited from applicant's family |
| A reminder has been sent to the applicant to update the status regarding the complaint. |
| Applicant is in process of arranging the amount |
| The Embassy has contacted the sponsor, Mr. Reddy, for an amicable settlement. He informed he will look into the matter and revert. |
| The next hearing at MOL is scheduled for 15.02.2026 |
| The applicant is still in process of arranging the amount. |
The applicant has been repatriated on 22.01.2026
We may close the case |
| A whatsapp message has been sent for the update. |
| Advised Applicant the as their visit visa was expired. The matter will be forwarded to concerned authorities in Immigration for waiver of their fines/penalties. |
| Advised Applicant the as their visit visa was expired. The matter will be forwarded to concerned authorities in Immigration for waiver of their fines/penalties. |
| Advised Applicant the as their visit visa was expired. The matter will be forwarded to concerned authorities in Immigration for waiver of their fines/penalties. |
As the applicant informed that she is on tourist visa which was expired, the matter will be taken up with the Foreign Ministry for waiver of visit visa over stay fines for facilitating her repatriation to India.
As the applicant is not having original passport, a duly filled EC application form has been collected from the applicant. |
As informed by the applicant that she would arrange only OMR 200/- the matter has been taken up with her employer.
Employer is not ready for further negotiation.
Informed the applicant the same. |
| Whatsapp message has been sent to the applicant seeking the agent contact number and issues she is facing. |
AS the applicant requested for the shelter
She has been provided shelter
The matter will be taken up with her employer for her repatriation. |
The applicant has not provided the passport copy. She produced only Adhar card and election ID card. Advised her to get her passport copy from her family.
Awaiting for passport copy from the applicant for checking the visa status. |
| Applicant has been given guidance regarding the company registration with eMigrate and official number has been shared for further communication. |
| Applicant has been given guidance regarding the housemaid recruitment with eMigrate and official number has been shared for further communication. |
| Applicant has been given guidance regarding the company registration with eMigrate and official number has been shared for further communication. |
| Applicant has been given guidance regarding the direct recruitment and official number has been shared for further communication. |
| A reminder has been sent to the applicant requesting an update on the status of his complaint with the Ministry of Labour (MOL). |
| Applicant has been given guidance regarding the company registration with eMigrate and official number has been shared for further communication. |
| Duplicate entry. |
| Applicant has been given guidance regarding the company registration with eMigrate and official number has been shared for further communication. |
| The applicant has left Gurudwara on 26.01.2026 |
| A reminder has been sent to both the applicant and the sponsor requesting an update on the status of the case. |
-The applicant informed that she is unable to arrange any amount. -The applicant was advised to register an online complaint through MOL website. |
| The applicant has booked the ticket for 27.01.2026 |
As the applicant is informed that she is on tourist visa. We will take up the matter with the immigration for checking the visa status.
Applicant also requested for shelter.
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Employer had released applicant's passport after taking an undertaking that he would return to Oman. After receiving his passport, due to personal and unavoidable reasons, he exited Oman legally on through proper immigration clearance.After reaching India, applicant formally submitted my resignation to the employer in writing. However, the employer has neither cancelled his visa nor accepted his resignation and is now sending emails threatening her with false allegations such as fraud and absconding. Applicant is requesting guidance to safeguard his legal position. |
| The update remains the same. |
| Applicant is still in process of arranging the amount to employer. |
-A whatsapp message has been sent to the agent regarding the applicant's repatriation -A response is awaited. |
| Applicant reached India. He has been provided with a list of lawyers and may contact them for legal assistance, if required. No action is pending from the Embassy side. |
| A reminder WhatsApp message has been sent to the applicant for updating the status. |
As the applicant is on employment visa a whatsapp message has been sent to her employer about her approach to this Embassy.
A response is awaited |
-The agent informed that the employer is not ready for negotiation. -A WhatsApp message has been sent to the employer requesting the same. -A response from the employer is awaited. |
| The update remains the same. |
| Advised Applicant the as their visit visa was expired. The matter will be forwarded to concerned authorities in Immigration for waiver of their fines/penalties. |
-The case has been settled amicably. -The applicant’s passport has been received and she has been advised to book her ticket. |
| As the applicant has not provided the sponsor’s details, the matter will be taken up with the MOL to obtain the sponsor’s contact details for further action. |
| Issued all necessary documents such as No Objection Certificate (NOC), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Mr. Ramesan Kesava Panicker |
| No change in status, as the sponsor is still unwilling to repatriate the applicant. |
| Issued all necessary documents such as No Objection Certificate (NOC), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Ms. Soumya Pudhuruthy Vijayan |
| Applicant traveled back to India. |
The matter has already been taken up with Foreign Ministry for waiver of visit visa overstay fines.
Response is awaited from Foreign Ministry |
| Informed applicant to provide a detailed complaint duly signed by him addressing to SP office along with address and pin code and to Embassy of India, Muscat. Also, attach your passport copy, residence card copy and supporting docs. |
The applicant has not booked ticket till date.
A whatsapp message has been sent to the applicant seeking update regarding ticket
A response is awaited from the applicant. |
| Multiple messages have been sent to the applicant regarding the case update; however, no response has been received. The matter may therefore be considered closed |
We have received original passport of the applicant and the applicant has been advised to book ticket for her travel.
Awaiting for ticket from the applicant. |
| Multiple messages have been sent to the applicant regarding the case update; however, no response has been received. The matter may therefore be considered closed |
| Response from MOFA is awaited. |
| As the employer is unwilling to repatriate the applicant, it has been advised to the applicant through MADAD portal to approach Embassy for further assistance or contact Embassy on toll free number 80071234 for any Emergency. |
| EC under hold with consular department. |
The applicant informed that she would arrange only OMR 200/-
However, employer is unwilling for negotiation.
The same has been conveyed to the applicant. |
- Informed applicant his name will be taken up with Foreign Ministry to facilitate his travel to India. - Advised applicant after approval from Foreign Ministry and Immigration department to book his ticket for his travel to India. |
- Informed applicant his name will be taken up with Foreign Ministry to facilitate his travel to India. - Advised applicant after approval from Foreign Ministry and Immigration department to book his ticket for his travel to India. |
| Applicant has informed that his issue has been resolved and has requested closure of the complaint. |
Informed employer on the grievance received from the applicant regarding his visa cancellation to travel to India. The same was conveyed to the applicant. - Further also provided embassy helpline no 80071234 and advised him to approach embassy (if required) for shelter facilities. |
- Advised applicant to obtain lost passport report from Immigration department and approach Embassy to fill and submit EC. - Advised applicant after obtaining EC with lost passport report to book his ticket and travel through normal channel. |
| A WhatsApp message has been sent to the applicant requesting an update on the status of the case. |
| The matter has taken up with the immigration authorities for visa status. He was accommodated in Gurudwara. |
| The matter has taken up with the MOFA for ascertained the whereabouts. |
Compensation amount has been handed over to Embassy. |
| Applicant informed he received mail from employer stating by or before 31st March 2026 all dues would be cleared. |
| Informed family of applicant to update the status of the applicant. |
| Applicant informed his case is been pursued at MOL, his second hearing is on 03.02.2026. |
| Applicant informed he has handed over the visa/recruiting expenses to MOL official and he will meet the MOL official on 01.02.2026 |
| Reminder message send to the applicant to update the status of his complaint. |
| Informed to update the status of the complaint. |
| Informed applicant to update the status of his complaint. |
| Informed applicant to update the status of his complaint. |
| Informed applicant as there is no reply from his employer to register his grievance with MOL for necessary action and assistance. |
| Applicant informed he received letter from his employer regarding no objection to travel. Advised applicant to obtain letter from sponsor regarding lost passport and also from Immigration department to submit to SGIVS to issue lost passport or EC for his travel to India. |
| Reminder send to the employer and response awaited. |
| Reminder message send to the employer and response is awaited. |
| A Whatsapp message has been sent to the applicant requesting to provide the status of his case. |
| Mr. Ibrahim informed within 2 weeks the applicant would be repatriated to India. The same has been conveyed to the brother of the applicant. |
The applicant approached Embassy. She is 19 years old. She along with her mother reportedly entered Oman on tourist visa on 17.12.2025 through one of her relative for tourism purpose. However, Mother's visa is converted into employment and is working with some Omani family. The applicant was also forced to work as a housemaid. She was ill treated, beaten by the agent. Her passport and belongings are confiscated by the agent. For last 15 days she has been locked in the agent office. Today she left from the agent's office and approached Embassy and requested for the intervention of Embassy for her repatriation to India.
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