aqResponse

Resp

- Informed applicant about ongoing Amnesty program till 31st December 2025.
- On verbal request from applicant, Embassy registered him under Amnesty program.
- Amnesty reference no : 202512030009
- Filled and submitted for EC.
- Advised applicant after approval from MOL to travel and issuance of EC to book his ticket and approach airport - labour office 7 hours prior to his departure for his travel formalities.

The case has been settled through the Ministry of Labour(MOL) for an amount of RO 500/-. The amount is to be paid to the sponsor before 16.12.2025, as the sponsor has filed a case in Bidi Bid Court. The applicant has also informed the same.

A reminder message has been sent to the agent to update the current status of Ms. Beera case. However, no response has been received for the agent side.

Applicant booked the ticket but she couldn't travel due to technical issue in immigration. Applicant is awaiting to book her revised ticket.

Agent is still awaiting for the replacement from India.

- Informed applicant about ongoing Amnesty program till 31st December 2025.
- Advised applicant to book his ticket and travel through normal channel.
- Applicant informed he will book ticket on 04.12.2025 and travel.

Jaseel to Mr. Ibrahim in Embassy

Awaiting for EC

Advised applicant that he must avail of the ongoing Amnesty Program that is in force till 31. Dec, 2025

-Embassy has registered him under the program;

As original passport is with applicants, they must book the flight ticket and travel in normal channel once the MOL approved.

Issued all the requisite documents to the applicant such as No Objection Certificate (NOC), death certificate and condolence letter from the Embassy in order to facilitate the airlift of mortal remains.

Awaiting response from NORKA/ applicant

The applicant informed that she will receive her salary on 20.12.2025. After that, she will visit the Embassy for the collection of her EC

applicant informed that next hearing is on 16.12.2025.

Jaseel to Mr. Sibin John (son of the deceased) in Embassy

A message has been sent to the applicant to update the status of his case.

Informed employer on the grievance received from the applicant regarding retrieval of his passport and repatriation to India. The same was copied to the applicant and response is awaited.

New hearing date from MOL is awaited of the applicant to pursue her grievance.

All original documents were handed over to the applicant.
- 5 attested dc copies
- NOC for carrying of the ashes

Applicant has been requested to provide the details including his phone number, passport copy/number, Oman and Indian agent number and sponsor number.

The applicant was requested to provide the reason for seeking repatriation. He stated that he does not wish to work in Oman and has not provided any further details. He was advised to either settle the matter amicably with the employer or register a complaint with the Ministry of Labour if he so wishes. The applicant has confirmed that he will settle the case amicably.

The applicant has been requested to collect the EC from the Embassy. After collecting the EC, he must complete the required formalities with the local authorities for his repatriation.

Employer informed he would come to Embassy to discuss the matter on 03.12.2025.

A reminder has been sent to the applicant requesting to update the status of his case.

Case is ongoing, no further update.

Reply is awaited from MOFA.

The matter has been forwarded to Foreign Ministry to ascertain case details of the applicant.

A note verbale has been forwarded to MOFA requesting for the whereabouts of the applicant.

Passport is printed and will be dispatched to SGIVS in a day or two

Applicant approached Embassy and submitted Annexure D form. Issued EC and he collected it on 03.12.2025. Further applicant informed that he will travel back India within 15 days.

Applicant’s phone is switched off. The sponsor states the passport was returned and the applicants absconded from the camp. Tickets are issued, but visa charges are pending. The applicants are currently missing.

The police report has been updated not clear. Advised to submit relevant documents for reverification.

A reminder message has been sent to the applicant seeking update on her case regarding the recruitment expenses demanded by her employer.

The travel document is under process.

EC application put up for processing EC

Applicant collected EC on 03.12.2025. Adviced to travel back India at the earliest as ongoing Amnesty program ends by end of December 2025.

Informed employer on the request received from the family member of the applicant regarding his whereabouts. Requested employer to look into the matter and do the needful and revert.

Applicant reported that one month’s salary is pending and his passport is held by the company. He was told he must either pay the visa amount or complete the two-year contract to return to India. He said he will continue working and will contact the Embassy if needed.

Applicant collected EC on 04.12.2025. He informed that he would book the ticket by the 10th of December.

It has been informed by the sponsor that the applicant is under guarantee period and they have requested some time to discuss the matter with the agent and will revert accordingly.

Applicant is coordinating with her family for arranging the amount to employer.

A reminder has been sent to the applicant requesting an update on her case regarding the recruitment expenses demanded by her employer.

Applicant is coordinating with her family for arranging the amount to employer.

As the applicant is on tourist visa she has been advised to avail of the ongoing Amnesty Program that is in force till 31. December,2025

-She has submitted duly filled EC application

-Advised applicant to file passport loss with Immigration and get the report for processing EC. Awaiting for loss report.

-once EC is issued, She must book flight ticket and travel in normal channel

Informed employer on the grievance received from the applicant requesting for his repatriation to India and their response is awaited.

Police verification is pending at Malvani Police station.

All three children's passports are being printed and will be dispatched to SGIVS in 2–3 days.

Applicant had withdrawn his passport without service

His first police report was adverse and resent for police verification. Now it is pending at Division NO 7 police station.

Applicant can collect the visa from SGIVS

Passport is printed and will be dispatched to SGIVS in two days.

Employer informed to inform the applicant to meet him and he will do the needful. The same has been conveyed to the applicant and he agreed.

Reminder mail send to the employer for response.

AS the applicant did not respond for previous messages, contacted family of the applicant, advising applicant to approach Embassy or book ticket for her travel at the earliest.

Applicant informed that she attended the hearing however, employer did not attend the hearing. MOL has transferred the case to Primary court. Hearing date is awaited.

Employer informed that applicant has stolen IPhone 14 and Gold bracelet. Sponsor is also demanding OMR 1400/- recruitment expenses employer incurred on her employment.

Conveyed the matter to the applicant.

It has been informed by the applicant that she still has not arranged any amount. Family is helping in arranging the amount.

Applicant did not respond to our previous messages.

A reminder message has been sent to the applicant regarding update of her case.

Informed applicant husband on the grievance received from the applicant and requested for an amicable settlement and revert. The same has been conveyed to the applicant.

It has been informed by the applicant's mother that applicant reached India on 02.11.2025.

We may close the case as the applicant has already been traveled to India.

Issued all the requisite documents to the applicant such as No Objection Certificate (NOC), death certificate and condolence letter from the Embassy in order to facilitate the local burial of mortal remains.

Employer is demanding OMR 1000/-recruitment expenses as she has not completed two years contract period and she is not on guarantee period.

The matter has already been conveyed to the applicant.

Employer is now demanding recruitment expenses incurred on her recruitment.

The same has been conveyed to the applicant. She will discuss the matter with her family and will inform.

Awaiting for her response.

An online complaint has been filed on MOL website REF2512050002.
Applicant has to get hearing date and time.

Awaiting for the same

Ms. Anwer Begum contacted PBSK helpline, requesting to lodge a complaint against Foreign Employer for Settlement of compensation. His family is in distress & need insurance claim & outstanding dues. Through PBSK helpline she wish to request MEA for compensation of his mortal remains & outstanding dues & beneficial amount.

Applicant requested for shelter. Sent her to Gurudwara on 01.12.2025.

Awaiting for loss passport report from the applicant.

Awaiting for lost passport report from the applicant

It has been informed by the agent that the applicant's passport will be given to the Embassy shortly.

Awaiting for passport from the agent.

Advised applicant to meet MOL official and update the status.

Applicant has been repatriated on 03.12.2025

We may closed the case

It has been confirmed by the applicant's family that applicant reached India, thus the case remains closed.

advised applicant to take up the matter with lawyers. Provided lawyers contact details for more assistance.

In accordance with the laws of the Sultanate of Oman, individuals holding a tourist visa are strictly prohibited from engaging in any form of employment within the country. Tourist visas are granted exclusively for the purposes of tourism and leisure. Undertaking paid or unpaid work while on a tourist visa constitutes a violation of Omani law and may subject the individual to legal consequences. Accordingly, the claim of salary entitlement under such circumstances is not valid.Informed the applicant through MADAD portal.

Message has been sent through portal to provide the local contact number of applicant and also employer.

Reply from MOFA is awaited.

Embassy tried to establish contact with the applicant on the provided no but did not respond to our calls and also the number does not have whatsApp services. Hence, update of his complaint is still awaited.

A reminder message send to the applicant to update the status of his complaint with MOL.

Applicant is coordinating with her family for arranging the amount to employer.

A reminder message send to Ms. Hiba to update the case status on death compensation of the applicant.

The applicant has traveled to India on 04.12.2025

Applicant has been informed to update the current status of the case.

The sponsor is not willing to issue the cancellation papers until he receives the recruitment expenses from the agent.

Embassy tried to establish contact with the applicant but did not respond to our calls. Hence, a whatsApp message was send to the applicant to update the status of his travel.

Employer has been reminded to provide an update on the grievance.

The applicant has traveled to India on 06.12.2025

The applicant has informed that the next hearing at the Ministry of Labour is scheduled for 21.12.2025. They have also stated that the sponsor has requested 15 days’ time to send them back to India.

Employer has been reminded to provide an update on the grievance.

Applicant replied that she is not having local number. She also mentioned that she is not having her employer number however, employer informed that she would be repatriated to India in the month of Dec 2025.

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