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A reminder has been sent to the applicant to seek an update on the case. A response is awaited

A reminder message has been sent to the agent. A response is awaited

As there was no response from the sponsor's side, the matter has been forwarded to the Ministry of Labour for further action

Applicant informed that he is facing difficulties, working without pay, and is unable to read or write. Someone else wrote the message on his behalf, and it will also be informed to Mr. Sageer.

We replied: Informed Mr. Sageer to call the Embassy on the toll-free number 80071234, or visit during office hours (07:00 AM – 03:30 PM).

The applicant was born in India and asking for his birth certificate to be issued from Embassy for applying residence visa of his father. As his birth took place in India, Embassy can not issue duplicate birth certificate, hence applicant can apply for birth certificate as per his passport through SGIVS.

A message has been sent to the family requesting an update regarding the applicant, as he has not responded to several of our messages.Response from the family is awaited.

Agent replied that maid is not known to her.

The matter has been taken up with the Immigration for checking the visa status and employer's contact details.

Awaiting for the response.

He has been advised to visit SGIVS, Qurum with the required documents.

Note verbale has been sent to MOFA to ascertain the whereabouts of Mr. Shivam Sundram.

Applicant found to be absconder.

The applicant has been advised to avail of the ongoing Amnesty Program that is in force till 31. December,2025

-Embassy has registered her under the program 202510080009. Awaiting for MOL approval.

-She has submitted duly filled EC application

-once EC is issued, She must book flight ticket and travel in normal channel.

The applicant’s complaint is already with the Ministry of Labour. Last hearing was on 21 Sept 2025; next is on 14 Oct 2025. Sponsor says visa cost must be repaid if the applicant leaves before completing the 2-year contract. 10 days’ salary will be paid if he continues working. Applicant advised to proceed with the hearings.

Applicant informed that the issue is currently solved and the sponsor has handed over his passport to him. The tickets are booked on 23rd of November. Thus the case might be closed.

It has been informed that applicant would be booking ticket for 09.10.2025 and share ticket copy on whatsapp

The applicant informed that, despite the assurance in the email dated 2nd September 2025 from Mr. Ashok Vaidyanathan that the visa was under process and expected before 10th September, there has been no progress. His sister has still not received her visa, and even Mr. Ashok appears to be without one. She is facing domestic violence, financial hardship, and severe stress, and is unable to visit the office on her own. The applicant has requested assistance for her deportation from Oman, stating that she may not cooperate due to her condition and that he is willing to bear all related expenses.

Employer has confirmed that the next hearing at the Primary Court is scheduled for 05.11.2025. He has assured to provide an update following the hearing.

The passport was delivered to SGIVS. The applicant had informed the same.

Applicant is not picking the phone and whatsapp is not connected to the number.

A third reminder message has been sent to the applicant requesting her passport details and local contact number.

Applicant did not respond to previous messages however, a reminder message has been sent to the her to provide update regarding to case with MOL.

A reminder message has been sent to the family requesting to update the current status of applicant's case. In addition the matter will be taken up with MOFA for ascertaining the case details of the applicant.

The employer has been informed regarding the grievance of pending dues and gratuity. Reply is awaited.

Applicant has been requested to update the status of her case registered with MOL.

Spoke to applicant who informed that she is on employment visa, completed only 1 year of contract period. Facing ill treatment from madam but salary is being paid. She will contact Embassy if further assistance is required.

The applicant has been informed that the Embassy official can assist in registering in amnesty. But in order to proceed with that, the applicant is to provide with the ID details of the distressed along with a consent letter authorizing the registration in amnesty by the distressed. Also informed that she may visit the embassy in person in order to complete the registration

On verbal request from the applicants, Embassy lodged complaint with MOL.
1) MO Rasid- MOL reference no : REF2510080026- Mawelah
2) Mr. Firoj Ansari - REF2510080028, Mawelah
3) Mr. Firoz Juman Ansari – REF2510080029, Mawelah
4) Mr. Girdhari Lal- REF2510080032,Mawelah
5) Mr. Amlesh Kumar Nandlal- REF2510080033,Mawelah
- Advised applicant to approach MOL - mawelah dispute/settlement department for hearing date and time for necessary action.

EC application already submitted. Awaiting for EC

EC application submitted

Awaiting for EC

It has been informed by the sponsor that the applicant has to pay RO 400/- to her sponsor as recruitment expenses. The same has been conveyed to the applicant who is currently in Gurudwara.

Applicant has informed ticket for tonight (October 8th 2025) and they will be travelling today

Amnesty approval along with the EC is issued. Also advised to reach the airport 7 hours prior to the travel. They will have to book the tickets as per the patient condition and travel

Passport printed in India. Expecting 7 working days to reach the Embassy.

Applicant collected his EC and informed that he will book the ticket within 10 days to travel.

Applicant has been repatriated to India on 07.10.2025

We may close the case.

Applicant has requested for shelter hence, she was provided shelter at Gurudwara on 06.10.2025

EC under process.

The Embassy official has established connection with the applicant. She had been advised to approach the embassy wherein a case can be registed with the MOL and she could be accomodated in the shelter.

Applicant informed she could arranged OMR 100/- only however, sponsor is willing to settle the matter with this amount.

Informed the same to the applicant.

Printing rejected at Delhi due to poor quality of photograph. Applicant was contacted to provide photograph and sign. After submission of said doc, the file was again sent to Delhi for printing on 5 -10-2025.

Printing rejected due to photo issue. issue sorted out with the applicant. file again sent on 8-10-2025 for printing. Still under printing stage.

Passport delivered.

Printing got rejected due to photo issue. Spoken to applicant and issue sorted. Sent again for printing on 8/10/2025 and now under printing stage in India.

Passport is under printing in India.

The applicant has been advised to avail of the ongoing Amnesty Program that is in force till 31. December,2025

-She has submitted duly filled EC application

-Advised applicant to file passport loss with Immigration and get the report for processing EC.

-once EC is issued, She must book flight ticket and travel in normal channel

Passport delivered

Passport is ready for delivery.

Police Verification is adverse due to mismatch of date of birth

Passport will be handed over to the applicant today.

Passport printed and will be delivered from Embassy today.

The applicant requested for shelter hence, she is being sent to Gurudwara.

A whatsapp message has been sent to the agent about her approach to Embassy and to release her passport for her repatriation.

Reply is awaited.

Ms. Ansiya,

Renewal of Passport is being generally accepted for the Indians citizens who are resident of Oman.

With Regards,

Shiv Shankar Sharma
Attache (Cons)

The applicant requested for shelter hence, she is being sent to Gurudwara.

A whatsapp message has been sent to her employer about her approach for repatriation to India.

Reply is awaited.

Dr. Aftab,

The Mission has not received the e-mail. Please request the sub registrar office to forward the e-mail along with the attachment(PoA).

With Regards,

Shiv Shankar Sharma
Attache (Cons)

Applicant has been informed to give more light on the subject and to share the phone number from which he got call. He shared the number and Mission called over the number and it was unanswered. However, applicant has been advised not to share any personal details to such spam calls.

Immigration department informed that theses individuals have been caught from the airport in drugs case.

NV is being issued to Foreign Ministry for ascertaining case details.

Applicant still has not arranged the amount. She would update when the amount is arranged.

Advised the law firm to update the status of the death compensation of the case with the family of the deceased and keep update the Embassy.

The applicant informed that he will inform Ms. Rajeswari to visit the embassy to register under the amnesty

For the previous message, he has only reverted with his ID card and copy of the complaint registered. Thus another message seeking the details if he has approached and obtained the hearing date from labour court.

Issued all the requisite documents to the applicant such as No Objection Certificate (NOC), SOP letter to employer (for final settlement), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Mr. Sham Murti.

Advise him to request his lawyer to inform the ROP to visit the Embassy along with Mr. Muhammed Rishad, who is currently detained, for completion of EC formalities.

Employer has been informed abut the grievance received from the applicant regarding his pending salary, confiscation of passport by the employer, and request for repatriation due to lack of proper food and accommodation. Employer is requested to look into the matter do the needful and revert with an update at the earliest.

Applicant has informed that he has received the date on 12th of september for hearing in MOL

Reference to his email, it was informed that the company has advised him to coordinate directly with the HR department regarding your pending dues.

Kindly update the current status of the matter at your earliest convenience.

Applicant collected EC on 09.10.2025 and he informed that he will book his ticket in 2 days to travel back to India.

Register his case in Ministry of Labour, Dispute Settlement Department, reference no. REF2510090004 as requested by Applicant.

EC has been handed over to the applicant along with the amnesty approval. The applicant has been advised to check with the immigration if he has a travel ban as there was a case ongoing in the court. He has also been informed to reach the airport 7 hours before departure and go with the Ministry of Labour department. The applicant informed he would book the ticket by next wednesday as he has some financial settlement to be sorted

Advised the law firm to update the status of the death compensation of the case with the family of the deceased and keep update the Embassy.

Three weeks have elapsed since, and have not received any communication, either from the Police Station (PS: Haridevpur) in Kolkata, West Bengal or from SGIVS ICAC (Embassy of India) in Muscat.

She is unable to get any response or update from the local PS in Kolkata since calls have not been answered. On the online inquiry, the status reads "application under review in Embassy of India."

The applicant's mother, who is very critically ill, is a cancer patient (soon to undergo the 7th chemotherapy session) in India.

Requesting passport is issued at the earliest.

An email seeking the update if the company has initiated the steps for release is shared with the applicant. He has also been advised, if the company has not agreed, the issue may be taken up with the ministry of labour.

General manager of the company has replied stating as below:
"Mr. Pradeep Gopi was working in Rusail Photo lab was found acting against company policy and found guilty and thus terminated, we were about to handover the case to the ROP to further investigate but due to his long serving in the company we allowed him to leave the company without any obligations.We further have agreed and signed a mutual agreement attached (prices blacked out) with the gratuity settlements periodically and this NDA is governed by the Law of Sultanate of Oman.If the Employee has any further grievances in this regard let him reach our office HR to further support in this matter." The message from the company has forwarded to the applicant via MADAD portal.

Agent approached Embassy and informed that her employer is demanding recruitment expenses of OMR 750/- to repatriate the applicant as she has not completed 2 years contract period.
Agent contacted the agent in India however, there is no response.

Agent is would release her passport provide recruitment expenses of OMR 400/- is paid.

Conveyed the same to Ms. Sheela Rani. She would discuss with her family and get back to us.

Advised applicant that he must avail of the ongoing Amnesty Program that is in force till 31. Dec,2025

-Embassy has registered him under the program 202510090010;

Original Passport is with applicant

once approved by MOL he must book the flight ticket and travel in normal channel.

Response from Foreign Ministry is awaited

Advised the applicant to submit a signed request letter from the next of kin stating the purpose of the attested death certificate, along with details and ID proof of the authorized person collecting the documents.

Still awaiting reply from the local authorities

An NV has been forwarded to MOFA on 08.10.2025 requesting the case details of the applicant.

Applicant collected EC on 09.10.2025 and he informed he will book the ticket within 2 weeks to travel back to India.

A message has been sent to the agent to provide an update regarding the repatriation of Ms. Lanka Kumari. Response is awaited.

Despite several attempts, the employer has not been responding to phone calls. The applicant visited the Embassy along with two other individuals facing the same grievance — Mr. Gurusamy Ponnusamy (Oman ID: 134596943) and Mr. Ramesh Kumar (Oman ID: 134485065). As requested by the applicant, the Embassy has registered a complaint with the Ministry of Labour under reference number REF2510090015.

Applicant has received message stating that his police verification is pending with Lanka Police Station, Hojai. However, his father visited the police station, and they informed him that no such verification request has been received.

Employer informed ticket is booked for applicant for 11.10.2025 night. Pending salary will be paid to applicant in the airport.

Applicant is in Gurudwara and has been informed to them.

Employer has been informed about the grievance received from the applicant regarding his pending end of service benefits. Employer is requested to look into the matter do the needful and revert with an update at the earliest.

The applicant had already been advised to pursue the matter directly with his law firm.

A WhatsApp message has been sent to Ms. Laxmi Vanamali, requesting her to contact the Embassy on the toll-free number 80071234 or to approach the Embassy directly on working days (Sunday to Thursday) during office hours from 07:00 AM to 03:30 PM for further assistance.

Bank details are awaited from the District Collector, Pathanamthitta.

A reminder message has been sent to the applicant requesting to update the status of his case registered with MOL.

The applicant has informed that the next hearing is scheduled for 29.10.2025 at the Primary Court.

Applicant has been requested to update the current status of his case.

A second reminder message has been sent to the applicant requesting to update the status of his case.

Company personnel informed that the case is currently going on.

Issued all the requisite documents to the applicant such as No Objection Certificate (NOC), death certificate and condolence letter from the Embassy in order to facilitate the local cremation of mortal remains of Late Ms. Rugmani Divyan

The employer has confirmed that the pending salaries have been released and that the individuals are currently working. Attempts were made to contact the applicant over phone to confirm the information, but there was no response, and WhatsApp is not available on the provided number.

Applicant is not responding to phone call. A reminder message has been sent to the applicant requesting the current status of his case.

Passport is under printing. Tentative date of delivery is approx 8-10 working days.

Passport will be delivered to SGIVS within 1-2 working days

Mr. Vinu,

Police verification report is adverse due to wrong information about marital status.

With Regards,

Shiv Shankar Sharma
Attache (Cons)

Police verifications of both the applications are pending with police

Mr. khan,

Police verification is pending with Police station Burrabazar, DCSC Kolkata.

With Regards,

Shiv Shankar Sharma
Attache (Cons)

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