 |
List of Aq Response | |
| Resp |
|---|
| Reminder message send to the applicant to update the status of his complaint. |
| Applicant was repatriated to India. |
| Informed applicant to update the status of his compliant. |
| Advised family to provide the following details Contact details of Mr. Harkaranpreet, agent. Contact details of the employer Family has also been informed to advise Ms. Jyoti Rani to contact Embassy on 24*7 toll free number 80071234 for further assistance. A whatsapp message has also been sent to Ms. Jyoti Rani seeking the issues she is facing at work place and also to provide contact details of agent and her employer. Awaiting for response |
| Awaiting for the approval of Foreign Ministry |
| Awaiting a reply from MOFA. |
| EC is still under hold with consular department. |
| Applicant has settled the matter amicably with the employer and requested closure of the case. |
| a Whatsapp message has been sent to the applicant , to provide the status regarding your case. |
| -A whatsapp message has been sent to the employer regarding the applicant's repatriation -A response is awaited. |
| A reminder has been sent to the employer to provide an update regarding the case. |
| No response has been received from the Immigration Department regarding the waiver of the applicable fines/penalties. Approval is still awaited. |
| It has been informed by the sponsor that the applicant is under guarantee period and they have requested some time to discuss the matter with the agent and will revert accordingly. |
| The employer is unwilling to settle the matter unless the applicant pay recruitment expenses OMR 1400/- We can not file online complaint with MOL as her employer is from Salalah. Applicant has to attend the hearing in MOL Salalah. |
| As there is no proper response from the employer, an online complaint is filed with MOL, Barka REF2602120059. The applicant has been advised to get the hearing date from Barka Labour court. |
| The update remains same. |
| The case from MOL has been transferred to Primary Court, Amarat. The applicant has to get the hearing date from the Primary Court, Amarat. |
| On verbal request from applicant, embassy regsitered his complaint with MOL. - MOL reference no : REF2603120024 - Advised applicant to approach MOL - Maweelah dispute/settlement department for hearing date and time to pursue his complaint. |
| Employer has been reminded on the grievance and response is awaited. |
| Informed applicant to take up his matter through legal channel fro necessary action and assistance. Also provided link of Embassy panel lawyer contact details for legal assistance. |
| Advised applicant to approach MOL- Sohar to dispute/settlement department to obtain hearing date and time to pursue his compliant for necessary action and assistance. |
| Informed applicant the matter will be taken up with Foreign Ministry and will revert. |
| Travel document received Advised applicant to book ticket for her travel through MOL Applicant is in process of booking ticket |
| Travel document issued. Advised applicant to book ticket for her travel through MOL Applicant is in process of booking air ticket. |
| Travel document issued. Advised applicant to book ticket for her travel through MOL Applicant is in process of booking air ticket. |
| Travel document issued. Advised applicant to book ticket for her travel through MOL Applicant is in process of booking air ticket. |
| Travel document issued. Advised applicant to book ticket for her travel through MOL Applicant is in process of booking air ticket. |
| The matter has been taken up with the sponsor. We will revert once a response is received. |
| Travel document issued. She is waiting for the approval of foreign ministry for waiver off visit visa fines |
| Issued all necessary documents such as No Objection Certificate (NOC), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Ms. Omana Sebastian |
| Applicant is currently admitted to the Intensive Care Unit (ICU) in Oman due to a serious medical condition.The Embassy has taken cognizance of the matter and has contacted the owner of his company by telephone. It was informed that applicant arrived in Oman in July 2022 and has been working with Al Himah and Al Ibdaa Trading Co. as an accountant. The owner of the company, Mr. Magi, stated that Mr. Aijaz joined the company about four years ago and has always been a healthy and well-behaved employee. Around ten days ago, he reportedly started suffering from severe headaches and was taken to Aster Hospital for treatment. However, his condition did not improve and gradually worsened. Subsequently, on 2 March, he was taken to Sultan Qaboos Hospital for further medical care. The Honorary Consular Agent of the Embassy in Salalah, Mr. Sanathanan, visited the hospital and met with the attending doctor. He reported that applicant’s condition is very critical and that he is currently not fit to undertake travel to India. Mr. Sanathanan is regularly visiting the hospital to keep the Embassy updated onapplicant’s condition. The Embassy is also in touch with the owner of the company. Applicant’s repatriation can only be considered once his health stabilizes and competent doctors certify that he is fit to travel. |
| Employer requested to meet in person. Informed to meet anytime during working hours from Sunday to Thursday 7am to 3.30pm. The same has been conveyed to the applicant. |
| As the employer did not respond to Whatsapp messages, an online complaint has been filed with consent of the applicant and the hearing date is scheduled for 19.04.2026 At 12:00PM at MOL Mawlaeh |
| An email was sent to DoF on 13.03.2026 after 1st virtual meeting of PNC was chaired by AS(DoF) on 11.03.2026. During the meeting, the Mission was requested to seek clarifications on some of the aspects of the OQT's offer. Therefore, Mission requested DoF to share a self-contained proposal so that the clarifications can be obtained from OQT through a meeting. |
| Informed employer on the grievance received from the applicant and response is awaited. The same has been copied to the applicant. |
| The Embassy contacted employer, Mr. Salim, who confirmed that air ticket has been sent for confirmation. He also stated that applicant was instructed to collect his passport from the office on 14.03.2026. Therefore, applicant are advised to collect his passport from the office and coordinate with Mr. Salim regarding his repatriation to India. |
| It has been informed by the applicant that she has arranged the amount of OMR 370/- for which her employer has also agreed. A whatsapp message has been sent to the employer that the applicant has arranged the amount and to submit the applicant's passport to the Embassy. A response is awaited. |
| Update remains the same, the applicant is unable to arrange any amount. The employer is still not ready for further negotiation. |
| The applicant informed that they have not visited the Primary Court and are not aware of the status or details of their case. The applicants are currently staying at Little India Camp. They were advised to visit the Primary Court to obtain the case details and the next hearing date. |
| Hearing date is on 07.04.2026 |
| The lawyer has been asked to provide an update in this regard |
| A whatsapp message has been sent to the applicant seeking update on MOL case/hearing date. Response is awaited, |
| -A whatsapp message has been sent to the applicant seeking update on her case regarding the recruitment expenses demanded by her employer. |
| Update remains the same. |
| The applicant traveled to India on 05.03.2026 |
| A reminder mail seeking the update on POA and LHC had been shared with the applicant. |
| Advised applicant the follows : You were informed during your previous visit to the Embassy that in order to proceed with your repatriation to India, you must settle the hotel bills and overstay fines. Kindly ensure that these payments are made. |
| A reminder mail has been shared to the lawyer seeking update |
| The law firm has submitted the cheque and the cheque has been forwarded to the bank, but the cheque has been returned stating that there had been a disparity in the amount written in the cheque. Thus the law firm has been informed to submit the revised cheque. |
| The law firm has been again asked to provide an update. |
| we are trying to get the documents and working on it |
| A whatsapp message has been sent to the employer regarding the approach of the applicant to the Embassy and provided direct number of housemaid desk for telephonic approach in this regard. A response is awaited. Applicant requested for shelter, she would be sent to shelter. |
| A reminder message has been shared with the lawyer |
| > Require documents still on process once we receive will posted in your address, > Can you please share with proper Oman embassy address to send by post , > |
| The matter has been forwarded to SSP office Jharkhand for necessary action and assistance. The same has been copied to the applicant for info. |
| The address for sending the mail has been shared with the applicant |
| A Reminder mail seeking the update has been shared with the applicant |
| Employer is non responsive for any mails. |
| Since the previous message remains unanswered, a reminder message has been shared with the applicant seeking an update |
| The applicant has not given any further documents required to facilitate the process. |
| The matter will be taken up with the Foreign Ministry to seek approval for waiver of fines and facilitate travel to India through the Immigration Department. |
| The person has misplaced the original death certificate, thus a copy is being requested |
| A whatsapp message has been sent to the applicant seeking for update in her matter. Applicant replied that she is waiting for the passport from the agent. |
| Applicant informed that the next hearing is scheduled on 08/04/2026, and the defendant wishes to review the translated Arabic documents for further proceedings. |
| Applicant haven't provided a detailed complaint. Hence, the complaint may be considered as closed. |
| Both number's are switched off and no response is obtained. Hence, case may be considered as closed. |
| No response has been received from the Immigration Department regarding the waiver of the applicable fines/penalties. Approval is still awaited. |
| Informed to collected his EC for his repatriation to India. |
| Informed applicant to collect his EC for his repatriation to India. |
| Reminder mail send to the employer and response is awaited. |
| EC has been handed over to applicant on 15.03.2026 and adviced to approach MOL for his repatriation. |
| Advised the applicant to kindly update the status of the case after attending the hearing on 17.03.2026. |
| Since this is a very old case, the records pertaining to the same need to be traced from the archives. In case the document is required on an urgent basis, you are kindly requested to provide a copy of the previously issued Death Certificate, if available, in order to facilitate the processing of a duplicate certificate. |
| - Filled and submitted for EC. - Advised applicant after issuance of EC and letter from Embassy to MOL to book his ticket so he can travel through MOL- Joint inspection department. |
| - Filled and submitted for EC. - Advised applicant after issuance of EC and request letter from Embassy to MOL, to book his ticket and travel through MOL- Joint Inspection department. |
| The employer has informed that the applicant has not yet completed one year of service with the company. Secondly, the employer states that the applicant has been frequently disruptive, creating problems and inciting conflict among other workers. Thirdly, the employer alleges that the applicant has stopped working without any valid reason or acceptable excuse.The employer further stated that the applicant has been receiving his monthly salary regularly without any delay and that all visa-related expenses were borne by the company.The company has also informed that it will initiate the necessary legal action against the applicant at the earliest. The same has been conveyed to the applicant. |
| - The matter will be taken up with Foreign Ministry to obtain travel approval for his repatriation to India. |
| Lawyer has been reminded to provide the update on the case. |
| The applicant came along with Mr. Nishanth mobile no. 76326035 informed that she would arrange OMR 200/- only. Informed applicant we will revert after speaking to her employer. |
| Message sent to family informing to advice the applicant to approach Embassy. |
| The employer is unwilling for any negotiation. Informed same to the applicant. Applicant would arrange the amount shortly. |
| Reminder message sent again to update the status of the case. |
| It has been informed by the applicant that she would arrange only OMR 100/- from her family in India. |
| Applicant informed she would arrange OMR 200/- |
| The Applicant has been repatriated thorough MOL on 12.03.2026 as she found to be absconder when checked with MOL |
| Tried to contact agent but number is not reachable. There is no reply for whatsapp messages from both agent and applicant. Adviced applicant to approach Embassy if issue persists through Madad Portal. There is no action pending at our end, hence case may be closed. |
| A voice note has been sent to the applicant seeking update on the amount demanded by her employer. Awaiting for response from applicant |
| Informed employer on the grievance received from the applicant and response is awaited. The same has been conveyed to the applicant. Asalam Shakur- Mob: 95409608, PPT:P7152149; ID:134849706 Ram Gopal- Mob: 79964583, PPT: V6955381; ID:139933977 |
| Informed employer on the grievance received from the applicant and response is awaited. The same has been conveyed to the applicant. |
| Applicant has informed that the next hearing is scheduled for 02.04.2026. |
| A whatsapp message has been sent in her language seeking update on her case with MOL. Reply is awaited. |
| Applicant entered the Sultanate of Oman on a tourist visa sponsored by "Smart Generation Investment." On January 21, 2026, he was involved in a hit-and-run accident that resulted in his death. The incident was recorded under number (13066/1/2026) at the Barka Police Station. On February 4, 2026, his body was handed over to Mr. Mohammed Zubair Budian, holder of Resident Card No. (64294578), representative of the Embassy of the Republic of India in Muscat, to complete the procedures for sending his body to his country.Embassy issued NOC and his mortal remains already airlifted to India. |
| A whatsapp message has been sent to the applicant seeking update on the amount demanding by her employer OMR 500/- A reply is awaited |
| Applicant informed that the next hearing is scheduled on 02.04.2026 in Sohar. |
| It has been informed by the applicant that she is still in the process of arranging amount. She needs few more days for it. |
| A WhatsApp message has been sent to the applicant and the sponsor to provide an update regarding the case. |
| You have informed via telecom and whatsApp message screenshots stating you are willing to pay your employer for visa/recruitment expenses. Hence, you are advised to settle the matter amicably with your employer or register your grievance with Ministry of Labour (MOL) for necessary action and assistance. |
| Applicant has informed that he was asked to sign a non-compete agreement for the cancellation of his visa. Issue is not solved yet. The applicant has been requested to provide the employer's contact details. |
| Sponsor informed that the applicant was sent back to India on 27.02.2026. |
| It has been informed by the applicant that she would arrange OMR 300/- towards the judgment issues by Quriyat Primary Court. |
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