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A whatsapp message has been sent to the applicant seeking for employer or local agent number, visa status and also issues she is facing at work place.Also the same message has been updated through MADAD portal.

Message has been sent through MADAD portal to provide employers contact details and email ID of the company.

Issued all the requisite documents to the applicant such as No Objection Certificate (NOC), death certificate and condolence letter from the Embassy in order to facilitate the airlift of mortal remains

NRI Certificate delivered today.

The applicant is requested regarding his passport renewal submitted at the Embassy of India, Muscat. The online status on Portal website has been showing “Passport application has been granted” for several days, yet no progress has been made toward printing or dispatch.

Mr. Ajmal,

Please visit the Embassy/SGIVS with the Passport. It is difficult to confirm, whithout inspection of the passport.

With Regards,

Shiv Shankar Sharma
Attache (Cons)

-It has been informed by the sponsor that the applicant has completed 1 year and 6 months of her contract.
-Medical assistance has been provided by the sponsor
- As the contract still valid for another 6 months, the sponsor is not willing to repatriate at this time.
-The same has been conveyed to the applicant.

Dr. Sudha,

Reference trailing mail, please request the concerned official in the bank to send e-mail to id cons.muscat@mea.gov.in which is correct e-mail for consular related matters.

With Regards,

Shiv Shankar Sharma
Attache (Cons)

On written request from applicant, Embassy lodged complaint with MOL.
• Mr. Gayasuddin ( W6669218) : REF2510140047- Muscat
• Mr. Kayyum(Y5231438)-REF2510140045 ,Muscat
• Mr. Sameer (C6598121)-REF2510140043, Muscat
• Mr. Mohd Ameen (B7519517)-REF2510140048
• Mr. Nasib Ali (C3214612)- REF2510140044
- Advised applicant to approach MOL - Muscat dispute/settlement department for hearing date and time for necessary action.

Spoke to applicant. Asked for more documents for further examination to issue her an SVP.

Mr. Harikrishnan,

Your passport is being printing in India and will be received in the Embassy in 5-6 working days. Subsequently, the same will be delivered by SGIVS.

With Regards,

Shiv Shankar Sharma
Attache (Cons)

Issued all the requisite documents to the applicant such as No Objection Certificate (NOC), death certificate and condolence letter from the Embassy in order to facilitate the local burial of mortal remains

Mr. Ramesh,

Your passport is printing in India and will be received in the Embassy in 5-6 working days. Subsequently, the same will be delivered by SGIVS.

With Regards,

Shiv Shankar Sharma
Attache (Cons)

Mr. Salman,

Police verification report is pending with Sahar Police station, Mumbai.

With Regards,

Shiv Shankar Sharma
Attache (Cons)

Mr. Saleem,

It is requested to bring the passport to the Embassy/SGIVS center to confirm/check.

With Regards,

Shiv Shankar Sharma
Attache (Cons)

Mr. Shafi,

Please apply visit the nearest SGIVS centre and apply for renewal of passport.

With Regards,

Shiv Shankar Sharma
Attache (Cons)

Tried to call the applicant but no response to calls.

A whatsapp message has been sent to the employer conveying his housemaid approached Embassy for repatriation assistance.

Awaiting for his response.

His (Tarsem Singh) first PVR is adverse. 2nd PV is initiated. PV is pending with police.

Passport printed in India. Delivery time aprox 3-4 working days.

Decision will be taken in consultation with SGIVS.

The documents are handed over to Mr. Sumesh on 14.10.2025

The employer has been informed about the grievance received from the applicant and requested to look into the matter, take necessary action, and revert with an update at the earliest.

Next hearing at the Primary Court is scheduled for 05.11.2025

The petitioner has been informed that despite several reminders sent via WhatsApp requesting the applicant’s passport and local contact details, no response has been received. He has been requested to update the status of the case and, if it has not yet been closed, to provide the applicant’s alternate contact number and passport number.

-Earlier, the sponsor was demanding RO 400/-. The amount has now been reduced to RO 300/-. The applicant has been informed accordingly.

Applicant obtained loss passport report from Immigration

EC application is being processed.

Response is awaited from the applicant regarding the case status.

The applicant's passport details have been shared with MOL to obtain sponsor details.

As there was no response from the applicant's side, we may consider this case closed.

-The applicant boked her ticket for 14.10.2025 but she could not traveled due to technical issues at airport immigration.
-She has been advised to rebook her ticket.

The patient has travelled to India on 09th of October

Applicant is yet to visit the Embassy if required

Waiting for the lost passport report.

The revert from the law firm is stated below;

We would like to inform you that the above-mentioned case has been postponed to 05/11/2025 for the other party (defence) reply.

Multiple messages have been sent to the applicant regarding the case update; however, no response has been received. The matter may therefore be considered closed.

Agent is informed that he is ready to release the applicant's passport. He told someone from Embassy can collect passport from his office.

Advised Mr. Raju to collect passport from agent office as it is located in Al Koudh.

Travel document is issued. Applicant's contact number provided is incorrect.

Informed applicant's family to advise applicant to approach Embassy for collecting the travel document for her departure.

The applicant has been informed that, as the matter pertains to the legal authorities in Oman, he may lodge a complaint with the Royal Oman Police (ROP), if required.

We have made several attempts to contact the applicant and have also advised them to approach the Embassy. However, there has been no response or visit from the applicant so far.

As there has been no further communication, we may now consider the matter closed, unless the applicant reaches out in due course.

The applicant has informed that the case has been transferred from the Ministry of Labour (MOL), Ibra to the Primary Court, Ibra. The hearing is scheduled for 01.11.2025.

The applicant has informed that the following individuals have received their respective court hearing dates:

Mr. Rasid, Mr. Firoj Ansari, Mr. Firoz Juman Ansari, and Mr. Amlesh Kumar Nandlal – Hearing scheduled on 18.11.2025

Mr. Girdhari Lal – Hearing scheduled on 19.10.2025

As requisite information such as contact detail of housemaid, employer/agent number in not provided in the grievance, hence a whatsapp message has been sent on the provided India number(Andhra Pradesh Non-Resident Telugu Society) seeking contact details of housemaid/local agent/employer. The same message has been uploaded through portal.

Applicant traveled to India.

Applicant informed she would be arranging OMR 200/-

The same has been conveyed to the agent.

Awaiting for response from the agent.

The applicant found to be absconder when checked in MOL website hence,

The applicant has been advised to avail of the ongoing Amnesty Program that is in force till 31. December,2025

-Embassy has registered her under the program 202510150023. Approval is awaited.

-She has submitted duly filled EC application

-once EC is issued, She must book flight ticket and travel in normal channel

The applicant has already registered a complaint with the Ministry of Labour, and the hearing is scheduled for 13.11.2025. He has been advised to proceed with the MOL hearing for furtherfor further proceedings.

The sponsor is not ready for an amicable settlement and has requested the Embassy to inform the applicant to register his complaint with the Ministry of Labour. The same has been conveyed to the applicant.

Applicant has not responded to our previous messages. A reminder message has been sent to her on her whatsapp.

Response is awaited

Travel document yet to be issued

The sponsor has informed Embassy that, as the applicant is still under the guarantee period, he has submitted her passport to the agent.

Applicant informed she could arrange OMR 100/- only however, sponsor is not willing to settle the matter with this amount.

Informed the same to the applicant.

Travel Document is issued. It will be sent to Gurudwara and advised applicant to book ticket for her departure.

Travel document is issued. Informed Gurudwara to advise applicant to book ticket for her departure.

EC issued on 15.10.2025. Informed applicant to collect the EC.

The sponsor is not responding to our calls, and the applicant is not willing to register a complaint with the Ministry of Labour. A WhatsApp message has been sent to the sponsor requesting necessary action and an update on the case status. Response is awaited.

The matter has been taken up with Foreign Ministry

Reply is awaited.

A whatsapp message has been sent to the agent regarding the approach of the applicant and to release her passport for her departure.

Mr. Rajana,

Police verification report is not clear due to difference in name.

With Regards,

Shiv Shankar Sharma
Attache (Cons)

As there has been no response from the applicant we may close the case.

The agent is still waiting for the replacement from India.

Note verbal has sent to Mofa on 16.10.2025.

Mr. Somasekharan (+96899220718), Deputy Plant Manager, Galfar, has informed that he will check with the HR team, take necessary action, and revert with an update at the earliest. The same has been conveyed to the applicant via telephone.

Local agent informed Ms. Padma Varasal will be travelling tonight.

Travel document is issued. Applicant collected travel document for her departure.

She will book ticket for tonight i.e., 16.10.2025

Whatsapp message has been sent to agent Ms. Priya asking to update the case status.

The Family has been requested to provide the passport copy of Mr. Asif in order to ascertain his whereabouts.

As no response has been received from the company's HR department, the applicant is advised to pursue the matter legally by filing a complaint with the Ministry of Labour (MoL).

A Note Verbale was sent to the Ministry of Foreign Affairs (MOFA) on 16 October 2025. The family has been advised to take up the matter with a lawyer for necessary legal assistance.

A message has been sent to the applicant requesting an update on the status of the case.

Multiple messages have been sent to the applicant regarding the case update; however, no response has been received. The matter may therefore be considered closed

Applicant traveled to India on 14.10.2025

As requisite information such as contact detail of housemaid, employer/agent number in not provided in the grievance, hence message has been sent on the MADAD portal seeking contact details of housemaid/local agent/employer.

Applicant traveled to India on 14.10.2025

Applicant traveled to India on 15.10.2025

The applicant traveled to India on 15.10.2025

Applicant collected EC on 16.10.2025 and he informed that he will travel to night back to India.

The Ministry has replied stating that the competent authorities have begun the search and investigation procedures for the above-mentioned individuals. Upon summoning the husband of the aforementioned person in sequence (1), he stated that the aforementioned individuals are currently with him, as he had previously filed a report with his country's embassy about the loss of his aforementioned wife and son. Upon summoning the aforementioned individuals, the wife stated that she had previously wanted to leave the Sultanate of Oman due to a family dispute with her husband, who had filed a report about her and her son being missing. She added that she is currently not suffering from any family or health problems and wishes to stay with her husband.

However, Ms. Zeenath approached Embassy on 15.10.2025 and requesting for her repatriation along with her son. Ms. Zeenath was not willing to go back with her husband hence she was accommodated in shelter.

The applicant been to immigration for filing lost passport report, immigration informed that she is on employment visa.

Applicant did not provide contact details of employer or local agent. Advised her to provide employer's contact details.

We will also take up with Immigration/MOL for retrieving employer's details.

The applicant is not responding to phone calls and is awaited at the Embassy for registration under the Amnesty.

Bank details are awaited from the District Collector, Pathanamthitta.

Next hearing date at the Primary Court is scheduled for 29.10.2025

A third reminder message has been sent to the applicant requesting to update the status of his case.

The applicant is not responding to phone calls. The applicant’s family has been requested to update the status of his case.

Response from Foreign Ministry is awaited

Handed over passport to the applicant in the Embassy.

Replied to the applicant as below:

Mr. Singh,

Passport is printed in India and will be receibed by the Embassy in 3-4 working days. Subsequently the same will be delivered to you by SGIVS.

With Regards,

Shiv Shankar Sharma
Attache (Cons)

Agent agreed to settle the matter for OMR 300/- for which applicant agreed to arrange the amount shortly.

Asked the applicant to apply for renewal of passport at SGIVS center.

Informed the applicant that passport is printed in India and will be received in the Embassy in 3-4 working days. Subsequently, the same will be delivered to the applicant by SGIVS.

Informed that police verification report is adverse due to difference in name.

Reply/Confirmation of the Mission sent to Bank of Baroda for further action at their end.

Tried to contact agent several times however, there is no response.

A whatsapp message has been sent to the agent to call back or approach Embassy for resolving the matter.

Agent handed over original passport to Embassy.

Applicant will be repatriated shortly.

The applicant has requested to issue his short-validity passport because he wanted to travel to India.

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