aqResponse

Resp

A self-explanatory letter along with valid ID proof is awaited from the applicant in order to forward the complaint to the concerned local Indian authorities for necessary action

The employer informed Embassy that applicant's visa has been converted into employment visa. Employer is demanding OMR 800/- to repatriate the applicant but, applicant agreed would pay OMR 200/- however, sponsor has agreed and he would file case in the court for his recruitment expenses.

Applicant collected travel document. She would book ticket for 12.09.2025.

EC is awaited for pursual of travel formalities.

-Informed applicant about ongoing Amnesty program till 31st December 2025.
- Passport is with him.
- Filled and submitted for EC.
- Advised applicant after issuance of EC to book ticket and travel through normal channel.

The given telephone number of the applicant provided by her does not have whats app connectivity.

Message has been sent to applicant to get the details of hearing date in Ministry of Labour.

The applicant has not provided employer's contact details. We have to taken up the matter with MOL/Immigration for retrieving employers contact details.

The applicant has been advised to avail of the ongoing Amnesty Program that is in force till 31. December,2025

-She has submitted duly filled EC application

-Applicant has already filed passport loss complaint with Immigration and got the report.

-once EC is issued, She must book flight ticket and travel in normal channel

Applicant informed that She has book the ticket for 15th Sept, 2025.

Applicant informed that he booked the ticket for 17th Sept, 2025.

Attempts to contact the applicant by phone have been unsuccessful, as his number remains switched off and he is not reachable via WhatsApp for getting further updates.

An NV has been forwarded to Foreign Ministry on 08.09.2025 to ascertain whereabouts of the applicant.

The matter has been taken up with MOL. Sponsor also attended hearing.
Matter has been discussed. Applicant refused to work. As the applicant is has not completed contract period, employer is demanding recruitment expenses OMR 450/- for repatriating the applicant.

The applicant is not willing to continue working with her sponsor. The sponsor has informed that the matter will be taken up with the agent to arrange a replacement, as the applicant is still under guarantee period

As the employer did not respond to our previous message, a reminder has been sent seeking update on the matter. Awaiting a response.

1. Informed employer on the grievance received from 11 applicants regarding their pending dues and repatriation to India.
2. The matter will be taken up with MOL to pre pond hearing date.

Applicant collected EC today (10.09.2025) and booked ticket on 12.09.2025.

It has been informed by the sponsor that the applicant has to pay RO 700/- recruitment expenses. The same has been conveyed to the applicant.

A WhatsApp message has been sent to the employer regarding the applicant’s approach. A response is awaited

A whatsapp message has been sent to the employer about the approach of Ms. Athira.
Awaiting a response

In spite of several calls or messages, the applicant has not responded to our our whatsapp messages. The messages are delivered and read by the applicant however, applicant did not respond, thus we may close the case

Applicant has obtained a lost report from ROP, and the Emergency Certificate is under process

Applicant collected EC today (10.09.2025) and he booked ticket on 13.09.2025.

As the applicant has requested for shelter she would be sent to shelter

Sponsor not replied to our whatsapp message till date. A reminder message has been sent to Sponsor.

A lady answered the phone and informed that it was not related to the applicant and that it was a wrong number. Awaiting update from the applicant.

It has been informed by the sponsor that the applicant is under guarantee period and they have requested some time to discuss the matter with the agent and will revert with an update in due course.

Applicant collected approval from MOL for travel and has booked ticket on 11.09.2025.

Tried to call applicant but no response to calls. Whatsapp message has sent to the applicant asking the current case update at MOL.

The applicant had been advised to pursue his matter through legal channel. Hence, the case may be considered as closed.

Informed employer to update on the status of final settlement of the applicant.

Applicant collected EC today(10.09.2025) and he will be travelling India within 2 days.

A reminder message has been forwarded to the employer regarding the grievance received from the applicant regarding his repatriation to India and response is awaited.

Informed agent on the grievance received from the applicant requesting for her repatriation to India and response is awaited.

Response from the applicant is still awaited.

Received Pardon letter from the family. The matter will be taken up with the concerned authorities for necessary action.

The applicant has been registered under the amnesty program and approval has been received from MOL for her travel. EC is under process.

Received passport and cancellation documents from MOL this morning. Applicant has been advised to book ticket for her travel. Awaiting for ticket from the applicant.

Applicant has been repatriated to India on 09.09.2025 night to Hyderabad, thus the case maybe closed.

Applicant has been reminded to update the status of his case.

EC issued on 09.09.2025.She will be travelling shortly.Applicant has advised to book the ticket.

Applicant informed, MOL hearing date has been given for 26.10.2025 at 11:00AM. Advised applicant to attend at update accordingly.

Still applicant has not collected his EC.

A whatsapp message has been sent to the applicant advising to provide local contact number and also current update on his case at MOL.

Applicant has not responded to our previous messages also.

Intimation received from MOFA on 30.08.2025 that Mr. Manirul Islam, holding passport number (U9547461) passed away on 22.08.2025 due to a traffic accident in the Wilayat of Barka. His body was preserved at the Rustaq Reference Hospital.

Social worker Mr. Ibrahim is pursuing the case and in coordination with the family and local authorities for the airlift/local burial of body remains.

NV has been sent to Foreign Ministry on 08.09.2025 for ascertaining the whereabouts of the case. The same has been intimated to the family.

The query has been register twice QID 1601

We may close QID 1579

Spouse of the applicant is not responding to the last 3 messages sent requesting for the confirmation of her husbands return and further travel to India. Employer had already confirmed that the applicant had been returned after missing and then travelled to India. Hence the grievance may consider closed.

As the matter could not be settled amicably, the applicant has been advised to take up his grievance with the Ministry of Labour/legal channel for pursuing necessary action.

Received the contact details of the agent and Ms. Ramandeep Kaur: +91 90410 72993; Ms. Karamjit Kaur: +91 62848 49705

Agent mobile is switched off, a whats app message has been sent to agent to provide the status on the three housemaid cases.

Ms. Ramandeep kaur is not having whatsapp on the provided number and a whatsapp message has been sent to Ms. Karamjit Kaur seeking the issue she is facing and also asked her to provide sponsor's contact number.

PV is pending with SHYAMDEURWA , SP Office, District Maharajganj

Police Verifications of both applications are pending.

The grievance is currently in the process of resolution and will provide an update by next week.

The applicant informed that he is currently facing some financial difficulties but expects to book the ticket within 2–3 days.

Applicant has been requested to confirm whether she travelled to India or not.

Travel document is issued, advised applicant to collect travel document for her travel to India.

Travel document is issued. Advised applicant to book ticket for her travel.

Applicant collected travel document. She would travel shortly.

Applicant collected the EC and he informed that he will book the ticket within 2 days to travel back to India.

Check with Ministry portal an absconding notice has been issued against applicant.
Advised applicant that he must avail of the ongoing Amnesty Program that is in force till 31. Dec,2025

-Embassy has registered him under the program 202509110007;

-He must submit his EC application

-once his EC is issued, he must book the flight ticket and travel in normal channel.

The applicant has shared the NOC of his father for address change. Informed him to send a request letter and will process it today for re-police verification.

Applicant informed that he is still awaiting for the hearing date from the Primary Court, Muscat.

Travel document is issued, advised applicant to collect travel document for her travel to India.

Travel document is issued.

As the applicant's mobile is not reachable, applicant's family has been contacted, to advised the applicant to collect the travel document for her travel to India.

Applicant has still not get the hearing date. He will visit Labour court on Sunday 14.09.2025.

MOL informed her employer filed theft complaint at Al Koudh ROP and advised to produce her for investigation or routine procedures.

The applicant has been produced to Al Koudh ROP
They recorded her statement. Sponsor has agreed to release her passport and cancellation documents shortly and withdraw the complaint.
Applicant would be repatriated shortly.

Applicant still has not filed lost passport report with Immigration. She would get it done shortly.

Informed applicant to take up the matter with local Oman authorities for necessary action.

Awaiting update from the sponsor regarding the negotiation with agent.

The matter has been registered in the Dispute Settlement Department, Ministry of Labour. The first hearing was held on 1/09/2025 in the Ministry of Labour. However, the sponsor did not attend the hearing. Hence, the Ministry has referred the case to the Primary Court. The hearing date in the Primary Court is yet to be scheduled. The Embassy is following up the matter.

Applicant has been requested to update the status of his case registered with MOL.

Status update of the case is awaited from the lawyer.

A third reminder has been sent to the applicant requesting to confirm whether he travelled to India or not.

Reply is awaited from the applicant regarding the settlement amount which she can arrange.

reply from employer and this was copied to applicant;

We would like to inform you that Mr. Jibin has mailed his resignation today morning.
We have accepted his resignation and asked him to complete the formalities as per the company's policy.We would like to inform you that he is into sales, and he needs to clear his outstanding from the market and get the balance confirmations from the customers before handing over his route to his reliever.Our team is coordinating with him for the same.We would be relieving him and clearing all his dues once the formalities are over as per the company protocols.

Next MOL (Mawelah) hearing date is 02.10.2025

Applicant has been requested to update the status of his case registered with MOL.

Informed employer on the grievance received from the applicant regarding his settlement dues and response is awaited.

Sponsor would be submitting passport and cancellation documents of applicant, shortly by next week for her travel.

Informed Mr. Vivek - lawyer to update on the case status.

Applicant's mobile is not reachable henc, A whatsapp message has been sent to the applicant.
Applicant replied that the case is settled amicably thus applicant informed to close the case.

Advised applicant to contact Mr. Sananthan - HCA Salalah for assisting him to pursue his matter with MOL for necessary action and assistance.

Informed applicant to update his complaint status.

Reminder mail send to employer to update on the status.

Applicant informed that they do not wish to register a case in the Ministry of Labour, as the company is located in Duqm. The Embassy attempted to send a WhatsApp message to the sponsor; however, the number was not found on WhatsApp

Applicant informed that the Ministry of Labour requested him to continue working for one month, as his visa will expire next month. The applicant expressed willingness to work until the visa expires.

MOFA replied as follows

The Foreign Ministry would like to report that by examining the above-mentioned data, it was found that he entered the Sultanate of Oman on 3/3/2025 AD through Al-Wajjah port on a residence visa for foreigners residing in the Arab Gulf Cooperation Council countries. He was involved in Case No. (74/Q) 2025 AD - Majan Police Station on charges of fraud and has been arrested since 3/10/2025 AD.

The same has been informed to the family

We may close the case.

Death certificate, NOC, and condolence were shared to Mr. Ibrahim

Individual died on 22.08.2025 due to road traffic accident at Barka. Family of the deceased requested the Embassy to issue No Objection Certificate for airlifting the mortal remains of the deceased without performing post mortem

On 11.09.2025 issued all necessary documents such as No Objection Certificate (NOC), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Mr. Manirul Islam

As per his brother, the applicant had gone to Dubai through an illegal agent on a work visa, where he worked for two years. After completing his contract, he was informed that for his repatriation to India, he would be sent via Muscat. A Pakistani driver reportedly brought him by road and left him at the Oman border, where his passport was confiscated by the driver. At present, he is reported to be in ROP custody, according to his brother. The applicant made his brother speak to the ROP through his mobile phone, during which the ROP informed that he would be kept in custody as he had entered Oman illegally.

Issued all the requisite documents such as No Objection Certificate (NOC), SOP letter to employer (for final settlement), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Mr. Aboobacker Mookkenchery.

Generated with CodeCharge Studio.