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List of Aq Response | |
| Resp |
|---|
| It has been informed by the sponsor that OMR 500 has to be paid by the applicant and the same has been conveyed to the applicant |
| A reminder mail has been shared seeking the details |
| Employer has been informed regarding the grievance received from the applicant, requested him to look into the matter, do the need needful and revert with an update at the earliest. |
| The applicant is currently at the Gurdwara and was unable to register the complaint online. A WhatsApp message has been sent to the sponsor regarding the approach of Ms. Sheela Rani. |
| The Embassy established contact with the applicant and she informed she is keeping well and taking care of her family. Currently she is having some marital dispute with her husband and she is in process to file divorce. 2. Advised applicant to take up her matter through legal channel for necessary action and assistance and convey the same in writing to Embassy for confirmation. |
| Applicant telephone is not reachable and the applicant is not reverting to the whatsapp messaged shared by the Embassy Officials despite the receipt of the messages. Following up since a month, but no revert |
| Awaiting for the MOFA reply |
| Eighteen workers travelled to India on 17/09/2025 by Salam Air on the MCT–DEL. On 18/09/2025, the remaining sixteen workers are scheduled to travel |
| Applicant is currently at the Gurdwara and is trying to arrange the amount demanded by the employer. |
| Applicant travelled to India on 15.09.2025 |
| Housemaid is trying to arrange the amount. |
| Applicant travelled to India on 11.09.2025 |
| Applicant will approach Embassy on 21.09.2025. |
| - Approval from MOL has been obtained. - Advised applicant to book ticket and approach airport - labour office 7 hours prior to departure for her travel formalities. - Applicant informed she has booked ticket on 21.09.2025. |
| The applicant has been informed that the hearing is scheduled for 11 November 2025. |
| As sponsor is not ready for amicable settlement. the applicant has been advised to lodge complaint with MOL for necessary action and assistance. |
| The matter has been amicably settled with sponsor and applicant's passport and cancellation documents are awaited to facilitate her travel formalities. |
| MOFA response is awaited. |
| EC has been handed over to the applicant on 17.09.2025 and she has been advised to book ticket for her travel. |
| - Sponsor approached Embassy on 16.09.2025 and he demanded OMR 500/- towards his visa /recruitment expenses. The same has been conveyed to the applicant and she informed she ill speak to her family and revert. |
| No response has been obtained from the applicant, hence the case may be considered as closed. |
| - The matter has been taken up with MOL and their response is awaited for early hearing date from MOL. |
| A reminder mail has been sent to the lawyer to update the case. |
| Reminder mail send to the applicant to provide his employer contact details for assistance. |
| - Embassy tried to establish contact with the applicant on the provided number it remains witched off. Hence, response is awaited from applicant. |
| A WhatsApp message (79964455) has been sent to the applicant to check the current update on his case. However, no response has been received for the applicant side. We may close the matter. |
| Embassy tried to establish contact with the applicant but did not response to our calls. Hence, response is awaited from the applicant for status. |
| Embassy tried to establish contact with the applicant several times but did not respond to our calls. Hence, response from applicant is awaited. |
| 3rd reminder send to the sponsor for response. |
| waiting for the applicant to settle the case. |
| In the MADAD portal the grievance has been closed, but still a message has been sent to know whether she has reached India or the matter has been resolved. |
| The applicant has booked ticket for 18.09.2025 |
| Applicant has been requested to confirm whether he has booked the ticket to India. |
| The applicant has provided the residence proof on 18.09.2025 for processing EC. |
| Contact has been established with the lawyer and the details are communicated. The lawyer has asked for the case details which is shared with him via whatsapp and email seeking the update on the case. |
| The sponsor is negotiating with the agent and will inform Embassy. |
| Tried to establish contact with the applicant, number is switched off. Waiting for the response from the applicant. |
| It has been informed by the agent that the applicant has to pay RO 300/- as she did not complete her contract period. Conveyed the matter to the applicant who is currently in Gurudwara. |
| Tried to contact the applicant the number is switched off. A whatsapp message has also been sent, till now no reply. Awaiting reply. |
| -The employer has submitted the applicant's passport -The applicant has been informed to book her ticket |
| Matter has been taken up with local agent regarding the grievance who informed that she will check the issue and revert back. |
| The previous update may kindly not be considered as it is an update pertaining to another person. MOL official has contacted the sponsor and they have informed that all the documents are handed over to the agent. The agent is not cooperating for a discussion. Thus the case may be forwarded to the MOL (Joint Inspection Team) for further initiatives |
| Earlier, the sponsor was demanding RO 300/-. The amount has now been reduced to RO 180/-. Conveyed the same to the applicant who is currently in Gurudwara. |
| The applicants have approached the Embassy requesting for shelter. |
| The case has been settled amicably, and the employer has agreed to release her passport. |
| Applicant’s phone number is not reachable and WhatsApp is also not available. Awaiting contact from the applicant’s side as he had earlier informed that he would approach the Embassy. |
| Mr. Anil has informed that the applicant will be travelling to India tomorrow and that he would share the air ticket copy soon. |
| Earlier, the sponsor was demanding RO 500/-. The amount has now been reduced to RO 400/-. Conveyed the same to the applicant. |
| The case has been settled amicably, and the employer has agreed to release her passport. |
| Provided E FIR link of kolkata to register his complaint for necessary action and assistance. |
| A reminder message has been sent to the applicant requesting to update the status of his case. |
| As there has been no response from the sponsor's side, we have contacted the agent. The agent informed that they will discuss the matter with India agent and will revert shortly |
| Issued all the requisite documents to the applicant such as No Objection Certificate (NOC), SOP letter to employer (for final settlement), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Mr. Sandeep Marammuriyan. |
| A third reminder has been sent to the lawyer requesting to provide the current status on obtaining the documents from the authorities for further necessary action. |
| A second reminder message has been sent, requesting the applicant to collect the EC from the Embassy at the earliest. |
| Provided request letter to Immigration department for waiver of fines and travel to India. |
| Law has informed that they received the Power of Attorney and Legal Heir Certificate on 14.08.2025. Follow-up with the concerned authorities is currently in progress. |
| Applicant has not yet collected the EC and is not accessible through telephone or WhatsApp (not available). |
| Next MOL hearing date is 23.09.2025. |
| All issues have been amicably settled, and the case has been closed in the Ministry of Labour (MOL) |
| As sufficient details regarding the death are not available in our records, the applicant has been requested to share any relevant information or documents available with the next of kin of the deceased. The documents are awaited from the applicant for the same. |
| Employer informed they are in final process in completion of documentation for the repatriation of the applicant back to India. And the applicant would be repatriated within a week. |
| It has been informed by the sponsor that the applicant has to pay RO 400/- as recruitment expenses. The same has been conveyed to the applicant who is currently in Gurudwara. |
| Kindly ignore the previous update. |
| Earlier, the agent was demanding RO 800/-. The amount has now been reduced to RO 400/-. Conveyed the same to the applicant who is currently in Gurudwara. |
| The law firm has been advised to update the current status of the death compensation of the case. |
| The applicant has been informed to inform the police about the non release of passport by the employer. Additionally the embassy official has tried to contact the employer in the provided contact number but he is not responding to calls. The embassy official further contacted with the Ministry of labour and seeked advice on what measures can be taken from wherein it was informed to take it through a lawyer to lodge a case on behalf of the employees. Thus the lawyer details were given to the applicant and lawyer has also been intimated of the issues. He was also told that the ROP would be able to apply an EC for the deportation to which the embassy will provide the necessary documents. |
| - Informed applicant about ongoing Amnesty program till 31st December 2025. - On verbal request from applicant, Embassy registered him under Amnesty program. - Amnesty reference no : 202509180017 - Filled and submitted for EC. - Advised applicant after approval from MOL for travel and issuance of EC to book ticket and approach airport - labour office 7 hours prior to departure for his travel formalities. |
| Case is settled amicably with OMR 200/- however, sponsor lost her passport, filed lost report. Applicant submitted duly filled EC application Once EC is issued, She would be repatriated. |
| Note verbale has been sent to MOFA to ascertain the whereabouts and requesting for their repatriation. |
| A gentle reminder email has sent to lawyer seeking current update on the death compensation case also matter has already taken up with the local authorities to obtain a copy of the Police Report. Reply is awaited. |
| He’s waiting for his salary, and his employer has asked him to book his ticket to India after September 25th. |
| Agent informed that Ms. Aruna has been repatriated on 15.09.2025 We may close the case |
| Travel document is under process. |
| Law firm informed that they obtained a judgment in our favor for OMR 15,100. The case is under the Execution Court; however, execution has been stopped, and further proceedings are pending due to the submission of a new notarized Oman's POA. Since Omani courts are on holiday until the end of September, it will be processed once they resume. |
| The law firm has informed that judgment has been obtained in favor of the deceased. A request has been submitted to the Execution Court to recover the payment. As the Omani courts are on holiday until the end of September, the matter will be processed once the courts resume |
| - On verbal request from applicant, Embassy registered his complaint to MOL. - MOL reference no : REF2509180052 - Advised applicant to approach MOL - Barka dispute/settlement department for hearing date and time for necessary action and assistance. |
| The matter has been discussed and the agent is demanding OMR 200/- to release her passport for her travel. As the applicant is not having local contact number, a whatsapp message has been sent to the applicant. Awaiting a response. |
| The law firm has informed that they are in the process of obtaining the Electronic Power of Attorney from the Oman Notary Public, along with the ROP accident report and the vehicle’s Mulkiya. The RTA claim will be registered upon receipt of these documents. |
| The matter has been discussed and the agent is demanding OMR 200/- to release her passport for her travel. As the applicant is not having local contact number, a whatsapp message has been sent to the applicant conveying the same. Awaiting a response. |
| The agent is ready to send the applicant if she pays the recruitment expenses. This has been informed to her, and she said she will discuss it with her family. |
| The Ministry of Labour official contacted the sponsor, who stated that Ms. Yasmeen was under the guarantee period and that he had handed over the relevant documents to the Manpower Agent in Oman. The Ministry official advised Ms. Yasmeen to register a case against the said Agent in Oman. Consequently, her file was closed at the Ministry. |
| As the sponsor has not contacted the Embassy regarding the applicant's repatriation, a reminder message has been sent requesting an update. |
| 1. Employer demanding OMR 350/- towards their recruitment/visa expenses for his travel to India. 2. On verbal request from applicant, Embassy registered his complaint to MOL. - MOL reference no : REF2509180057 - Advised applicant to approach MOL - dispute/settlement department to obtain hearing date and time for necessary action and assistance. |
| No response has been received from applicant, a reminder message has been sent. |
| The applicant was advised to provide the sponsor’s details along with his contact information in order to facilitate further assistance. |
| Sir, Police verification is pending with Kolsewadi police station, Thane. With Regards, Shiv Shankar Sharma Attache(Cons) |
| Applicant has not collected the EC. Message has been sent to the sponsor to collect EC and to book the ticket for her travel. |
| Mr. Raju, Your passport is printed in India and may be received in the Embassy in 2-3 working days, probably by Monday. Subsequently, the same will be delivered to you by SGIVS. With Regards, Shiv Shankar Sharma Attache(Cons) |
| The agent informed that they will discuss the matter with the India agent and revert shortly |
| Since the message has already been conveyed to the applicant to collect the Emergency Certificate (EC), and there has been no response, the grievance may kindly be considered closed. |
| Reminder message has been sent to the applicant to update the case status. |
| The applicant has been advised to provide the email id or contact details of Manager/HR/Employer for assistance. The applicant's contact number is: 92460877 |
| Awaiting the response from MOFA. |
| As the matter pertains to the Oman court and needs to be taken through legal channels, the applicant has already been advised to take-up the matter with the legal channels in Oman, thus the case may be closed. |
| Reminder: The relative has been asked to clarify Mr. Palakonda’s issue and sent him a WhatsApp message for details. The applicant has also been told to advise Mr. Palakonda to visit the embassy or call the toll-free number for help. |
| A reply has been received from the law firm informing that the matter has been taken up with insurance company for the part of the deceased (50% of the blood money). Accordingly required documents have been submitted to them for further process. Law firm is awaiting for the update from Insurance company |
| The deceased family has been requested to sent the POA and legal hire certificate to their law firm at the earliest. |
| It has been informed by the employer that the matter will be taken up with the agent for her travel, as she under guarantee period. Awaiting for sponsor's response. |
| The applicant did not respond to the call hence, a whatsapp message has been sent to the applicant seeking update on MOL hearin. Applicant has not responded to our previous messages as on date. |
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