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Issued all necessary documents such as No Objection Certificate (NOC), SOP letter to employer (for final settlement), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Mr. Ravi Pratap Upadhyay. |
Issued all necessary documents such as No Objection Certificate (NOC), SOP letter to employer (for final settlement), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Mr. Raju Kumar |
Requested the agency to update the status of the applicant grievance. |
- Applicant had registered prior for Amnesty program and received approval. - Amnesty reference no : 202508080017 - Filled and submitted for EC. - Advised applicant after issuance of EC and copy of the approval from the MOL to book ticket and approach airport - labour office 7 hours prior to his departure for his travel formalities., |
The applicant informed that the case is still pending with MOL due to non submission of requisite documents. |
Embassy official has tried to establish contact with the employer. However the call was not going through, despite multiple attempts. Thus the matter will be taken up with Foreign Ministry to attain his whereabouts. |
Received the Power of Attorney (POA) and Legal Heir Certificate (LHC).
Attested POA and LHC by the Embassy.
Forwarded to the concerned law firm for further necessary action. |
Case yet to be settled with sponsor, however, applicant is working with him. He informed he will register the case in MOL later. |
Informed employer of the applicant on the grievance received regarding her pending dues and requested to do the needful. The same mail was copied to the applicant. |
Applicant has been requested to update the status of after the meeting supposed to happen on 7th of August |
Spoke to the agent who informed that Ms. Latha is on employment visa and working with a sponsor. Asked her to provide the employer contact details. |
The employer has been informed about the grievance received from the applicant regarding his pending salaries and repatriation request. Also the employer has been requested to look into the matter and revert at the earliest. |
Received Ms. Thulasi's passport and advised her to book her ticket. |
Whatsapp message has been sent to the applicant seeking her issue and also to share her local contact number. It has been also adviced to contact Embassy through tollfree number. |
On 03/08/2025, the Ministry of Labour referred his case to the Primary Court in Muscat. The date for the hearing at the Primary Court has not yet been received. |
Sent a reminder again to update the status of his case. |
Applicant informed on 7th August in meeting owner promised to credit salary till 13th of August. once salary is credited applicant will update via Whats App. |
Ms. Jaitun Asif Sayyed has collected EC from Embassy and she has been repatriated to India on 07/08/2025 |
The applicant informed that he is unable to visit the Sanad Center in Jalan and requested assistance from the Embassy. He was advised to contact Mr. Fakaruddin (HCA), Jalan, for assistance in pursuing the case with the Ministry of Labour. |
The following was intimated to the Hon'ble MP;
1. The Embassy has taken cognizance of the matter and established contact with Mr. Kumar’s family. It has been learnt that he had travelled to Oman to work as a driver. The family further informed that they have had no contact with him for the past one year.
2. Upon verification and direct contact with Mr. Kumar, it was found that there is an ongoing marital dispute between him and his wife. Mr. Kumar has also confirmed to the Embassy that he is doing well. Accordingly, he has been advised to establish communication with his family. |
Applicant informed the case has been settled with his sponsor, he has received his original passport and ticket has been booked on 13.08.2025. |
A Whatsapp message has been sent to the applicant to check the latest update. However, no response has been received from the applicant's side. |
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It has been confirmed by Mr. Arafath's Abbas family that he reached India 31/07/2025 |
Informed to provide passport copy, family and sponsor contact details for necessary assistance. |
Applicant informed that he registered his complaint at Ministry of Labour, hearing is on 18.08.2025. |
A WhatsApp message was sent to the applicant at +96876365867 to obtain an update on his case. However, the message has not been delivered. |
MOL hearing date is on 18/08/2025 |
Applicant informed she is not ready to travel now, due to some family issue. |
No response by applicant to calls. A reminder message has been sent to the applicant requesting an update on the current status of the case. |
A WhatsApp message was sent to the applicant to obtain an update on his case, which was on 3rd August. However, the message has not been delivered. |
Applicant collected EC today (11.08.2025) and has booked ticket on 12.08.2025. |
The applicant confirmed that the first hearing is scheduled for 18.08.2025 at the Ministry of Labour, Muscat. |
A WhatsApp message was sent to the applicant to obtain an update on his case. However, the message has not been delivered. |
No response to our calls. Hence, WhatsApp message was sent to the applicant to update on his travel date. |
Tried to contact Mr. Sajeev Vidyadharan but no response is attained to our calls. There is no whatsapp facility in his number. Hence, whatsapp message has been sent to his family informing that his EC is ready and also to advice him to approach Embassy to collect it. |
Called the applicant. Number is out of service.Hence, whatsapp message has been sent to his family informing that his EC is ready for collection and adviced the applicant to visit the Embassy during working hours to collect his EC at the earliest. |
Reply has been merged with his earlier query ID No. 1177. However, GEP applications have already been processed. |
Applicant informed that he traveled to India after amicable settlement. |
Tried to call applicant but number was switched off. Hence, Embassy established contact with family who informed that Ms. Jaitun Asif Sayyed reached back India on 05.08.2025. |
As requested by Applicant register a complaint in Ministry of Labour reference No. REF2508110041 hearing is yet to be scheduled |
The applicant’s phone is switched off, he doesn’t have access to WhatsApp. Hence, whatsapp message has been sent to given family number asking to update the current status of the case. |
Applicant informed that she is not having any issues at workplace and she is willing to continue her work in Oman. |
The applicant has been advised to file online complaint with MOL website and update Embassy. Tried to reach housemaid, she is not responding hence, a whatsapp message has been sent on her whatsapp. Awaiting for her response. |
Applicant has been requested to update the status of his case registered with MOL. |
Applicant has been requested to update the status of his case registered with MOL. |
Ms. Mangadevi Sankuru has been repatriated to India on 10/08/2025 |
As the applicant is on employment visa we have filed online complaint with MOL website with the consent of the applicant REF 2508110047. Awaiting for the hearing date. |
Applicant has been requested to confirm whether she travelled to India or not. |
Applicant has been requested to update the status of his case. |
MOL hearing date is on 17/08/2025 at |
Applicant has been requested to confirm whether he has travelled to India or not. |
The applicant has been advised to avail of the ongoing Amnesty Program that is in force till 31. December,2025
-She has submitted duly filled EC application
-once EC is issued, She must book flight ticket and travel in normal channel. |
Oman agent has informed that they are still waiting for the replacement of applicant from the Indian agent. |
Applicants EC application is on hold as she had applied for passport renewal earlier and the PCC is pending from India. |
Applicant has been requested to update the status of her case. |
Advised the applicant to register the grievance through the following link: https://asp.indemb-oman.gov.in/eoicw3/ahpcw.asp
Or send the following details on: cw.muscat@mea.gov.in.
Full Name: Contact Number: Type of visa: Passport No: Omani ID card number (if issued): Agent contact No: Sponsor contact number: |
Sponsor has agreed to a settlement of OMR 100, which the applicant is arranging. |
Applicant missed the flight on 05.08.2025, rebooked for 08.08.2025. Applicant could not travel as he got arrested before boarding the flight. Currently the applicant is in his house (Nizwa) as the ROP was not willing to keep him in custody due to his health condition. However, ROP instructed the applicant to approach Nizwa ROP. From Nizwa ROP it was understood that there is a travel ban and advised to approach the Nizwa Primary Court to get the hearing date. |
The user ID has inadvertently been populated wrongly.Thus we may close the query. |
Applicant collected travel document. She would book ticket in two days. |
Informed applicant to collect his EC for his travel formalities from Embassy during our working hours. |
Advised Applicant to take up the matter with Ministry of Labour for necessary action. |
The applicant traveled to India on 08.07.2025. |
Applicant informed his case has been settled and he is travelling today (11.08.2025) back to India. |
Informed applicant to update the status of his complaint. |
Response from wattayah ROP official is awaited. |
Informed applicant to update on the current status of his case at MOL. |
Called applicant several times however, applicant did not respond. A whatsapp message has been sent several times but he never responded. We may close the query. |
Informed applicant to update on the case status at MOL. |
Applicant travelled to India on 04.08.2025. |
Tried to contact the applicant multiple times, number is switched off. |
Emergency Certificate is under process. |
Travel document is under process. |
An NV containing the updated agenda of 9th JWG on Manpower, received from EP&W Division was shared with the Omani side on 10th August 2025. Both the MoUs are part of agenda. The JWG meeting will take place virtually on 27th August. |
An NV containing the updated agenda of 9th JWG on Manpower, received from EP&W Division was shared with the Omani side on 10th August 2025. The MoU is part of agenda. The JWG meeting will take place virtually on 27th August |
The applicant informed that the case has been transferred to primary court. Waiting for the hearing date. |
The employer response below :
we ll revert back to our employee Ms. jissmole shortly . We ll do our best under the current phase organisation facing the financial difficulties. We will revert to her within this week. With possible amount to release out of the pending dues. |
Issued all the requisite documents to Mr. Suneer Ahmed (came on behalf of the applicant) such as No Objection Certificate (NOC), SOP letter to employer for final settlement, death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains in respect of late Mr. Siyad Ahammed Kunju |
As voice not has been sent to the applicant for providing current update of his case and the applicant has replied that he reached India on 10.08.2025. Thus case is closed. |
Since she had been detained for labour law violation, The ROP would be deporting her, and when in requirement for EC, they would approach the embassy. Additionally, for any legal requirements, the details of embassy empanelled lawyers are also provided. |
As informed by the agent, the repatriation procedures are under process and air ticket is being booked. |
- On verbal request from applicant, Embassy registered his complaint with MOL. -MOL reference no : REF2508120005 - Advised applicant to approach MOL - Mawelah dispute/settlement department for hearing date and time for necessary action. |
Applicant's spouse has been informed about the intimation received frm MOFA- Mr. Beera Ben Sadek was arrested by the Joint Inspection Team at the Ministry of Labor in North Al Batinah Governorate on charges of violating the Labor Law. He is still being detained at the Detention Department at the North Al Batinah Governorate Police Command.
Advised the family that they may proceed legally and the details of empannelled lawyers have been provided, in case assistance required. |
It has been informed by the applicant that MOL hearing date is given for 18.08.2025 at 11.00 AM. The applicant has been advised to attend the hearing and provide the update. Also shareed toll free number 80071234 for the same. |
- On verbal request from applicant, Embassy registered his complaint with MOL. -MOL reference no : REF2508120009 - Advised applicant to approach MOL - Mawelah dispute/settlement department for hearing date and time for necessary action. |
Revert from ministry is awaited |
Note Verbal reply still awaiting |
The applicant informed the Embassy that the next hearing has been scheduled for 08.09.2025, as the sponsor did not attend the hearing held on 11.08.2025. |
The travel document is issued. The applicant did not respond to the call hence, a whatsapp message has been sent to the applicant advising her to collect the travel document from the Embassy for her travel. |
It is learnt from MOL website that the applicant is absconder. hence, the applicant has been advised to avail of the ongoing Amnesty Program that is in force till 31. December,2025
-Embassy has registered her under the program 202508120005
-She has submitted duly filled EC application
-once EC is issued, She must book flight ticket and travel in normal channel.
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It has been informed by the applicant that MOL hearing date is given for 18.08.2025 at 11.00 AM. The applicant has been advised to attend the hearing and provide the update. Also shareed toll free number 80071234 for the same |
Informed the applicant that the Ministry of Foreign Affairs of Oman informed that for labor complaints, the person must file it online through the Ministry of Labor’s website. Officials will try to settle the issue between both sides, and if that fails, the case will go to court under Articles 106 and 107. |
Two hearings were held at the Ministry of Labour (MOL), but no settlement was reached. Consequently, the case has been transferred to the Primary Court. The applicant has not obtained the hearing dates and is therefore advised to approach the Primary Court at the earliest to secure them; otherwise, the MOL will close the case. |
Provided e FIR link- West Bengal to register her grievance for necessary action. |
The applicant is not reachable. The provided phone number is unavailable, and WhatsApp is also not accessible. Hence, a secondary reminder message has been send to the sponsor requesting the status of grievance received from the applicant as there was no response for the message shared earlier |
Requested the applicant to contact the Embassy of India to collect her travel document. |
Applicant informed that he is trying to renew the passport instead of EC as his sponsor is responding to do the formalities. Once the documents are ready he will approach Embassy. |
The requested information from Ministry of Ayush has been received on 06th August 2025. However, M/o Ayush mentioned that the revised draft has been sent to L&T Division and DPIIT for vetting/comments. |
Applicant informed that the employer resolved the accommodation issue as promised in the last hearing at MOL, the next MOL hearing is set for 02.09.2025. |