aqResponse

Resp

Applicant informed he will approach MOL - Mawelah in the upcoming dates and request to trabsfer his case to Primary court as sponsor dint attend both hearings at MOL.

Since the death happened in India, the Embassy does not have official records of legal heir certificates in respect of the deceased. He is also advised and provided with the details of the embassy empanelled lawyers for taking up the matter in respect of assets/liabilities and company properties

Despite several messages sent to the applicant, there has been no response or approach to the Embassy for further action, although the messages have been read.

Advised applicant to register his grievance with Ministry of labour - dispute/settlement for necessary action. In further provided link of Embassy panel lawyer contact details for legal assistance.

Requested the law firm to update the current status of death compensation for Late Mr. Om Parkash (MUS/436/127/2021).

As requisite information such as contact detail of housemaid, employer/agent number in not provided in the grievance so that a whatsapp message seeking aforementioned information has been sent to the applicant. A reply as written above also uploaded through portal.

Reminder sent to the applicant to update the current status of his grievance.
For further assistance, please do not hesitate to contact Embassy Tollfree no-80071234.

Response is awaited form the MOFA.

As requisite information such as contact detail of housemaid and local agent number is not provided in the grievance so that a whatsapp message seeking aforementioned information has been sent to the applicant. A reply seeking above information uploaded through portal.

Advised the applicant to collect the lost passport report from ROP, then to collect EC from the Embassy.

- Informed applicant about ongoing Amnesty program till 31st July 2025.
- Advised applicant to obtain "lost passport report" from Immigration and provided the receipt from Embassy.
- Filled and submitted for EC.
- Advised applicant after issuance of EC to book his ticket and travel through normal channel.

Tried to contact the applicant but no response and a whatsapp message also was sent to update the status which was not delivered.

Tried to contact the agent not responding. Advised her to file a online complaint.

The applicant has been advised to avail of the ongoing Amnesty Program that is in force till 31. December,2025

-She has submitted duly filled EC application

-once EC is issued, She must book flight ticket and travel in normal channel.

Spoke to Mr. Sanadanan, HCA in Salalah, who informed that she is willing to continue working with the same sponsor. Her only request is to have her mobile phone returned.

Matter will be taken up with MOFA to ascertain her whereabouts.

Informed employer on the grievance received from the applicant for necessary action.

The applicant's phone number is not reachable, and WhatsApp is inaccessible. Accordingly, a message has been sent to the sponsor via WhatsApp, requesting to look into the grievance received from the applicant regarding her repatriation to India, take necessary action, and revert.

The applicant already filed online complaint and the reference number is REF2508050075, date 28.08.2025 at 09:00AM

- On verbal request of the applicant, Embassy registered the complaint at MOL.
- MOL reference no : REF2508070043 - Mawelah.
- Advised applicant to approach MOL - labour/ settlement department for hearing date and time for necessary action.

(Please note: WhatsApp message could not be sent to the employer as service was not available for the specific number).

- On verbal request of the applicant, Embassy registered the complaint at MOL.
- MOL reference no : REF2508070044 - Mawelah.
- Advised applicant to approach MOL - labour/ settlement department for hearing date and time for necessary action.

(Please note: WhatsApp message could not be sent to the employer as service was not available for the specific number).

Response from MOFA is awaited.

Applicant has been requested to update the status of her case registered with MOL

Reminder has been sent again to the applicant to update the current status.

A final reminder mail has been send to the employer requesting to check the grievance received from the applicant regarding the pending dues and to take the necessary action, and revert with an update.

Reminder mail has sent again to the law firm to update the status of the case.

Since the applicant was not receiving the calls, she is asked to update the status if she has registered her complaint through MOL or to update if her grievance is sorted.

Tried to establish contact with the applicant on the provided number but she did not respond to calls. Hence, a whatsApp message was sent to the applicant to update the current status of the case.

The matter has not been settled amicably. Hence the applicant is advised to take up the matter with Ministry of Labour for further assistance

1.
Informed employer on the grievance received from the applicant regarding his repatriation to India.
2.
- On verbal request from applicant, Embassy registered his complaint with MOL.
- MOL reference no : REF2508070050.
- Advised applicant to approach MOL - Nizwa, dispute / settlement department for hearing date and time for necessary action.

(Please note: Provided Mr. Joy (HCA - Nizwa) contact number if required for assistance at Nizwa.

whatsapp message has been sent again seeking local telephone number.

1.
Informed employer on the applicant's request for his repatriation to India.
2.
Informed applicant the matter has been taken up with his employer and response is awaited.

As the applicant has requested for shelter she is being sent to the shelter.

Issued all the requisite documents to Mr. Shanto (came on behalf of the applicant) such as No Objection Certificate (NOC), SOP letter to employer for final settlement, death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains in respect of late Mr. Radhakrishnan Veemban.

Response from MOFA still awaited

Issued all the requisite documents to the applicant such as No Objection Certificate (NOC), SOP letter to employer for final settlement, death certificate and condolence letter from the Embassy in order to facilitate the local burial of mortal remains in respect of late Mr. Mohd Rafik.

The Ministry would like to inform you that in the event of labor demands, the procedure is for the plaintiff to submit a complaint through the electronic complaints and reports system on the Ministry of Labor's website so that specialists can examine the complaints and settle them amicably between the two parties to the dispute. If settlement is not possible, the matter will be referred to the competent court in accordance with Articles (106) and (107).

His applications were incomplete. Oman PCC and Resident cards with applications are not attached. He has been informed to attach the required documents.

Requested for the current whereabouts

His Police verification was rejected due to some pending court case. He has submitted today copy of court order. Initiation of Re-police verification has again been sent today with updated document, on his request.

Informed sponsor of the applicant of her request for repatriation to India and the response is awaited.

Applicant has collected travel document and she has also booked ticket for 09.08.2025 thus the case remains closed

Issued all necessary documents such as No Objection Certificate (NOC), SOP letter to employer (for final settlement), death certificate and condolence letter from the Embassy in order to facilitate the airlifting of mortal remains of late Mr. Srinivasa Rao Kopanati

1. Informed employer on the grievance received from their employee seeking urgent repatriation to India.
2. Employer informed they are in coordination with the higher management to facilitate the travel of the applicant to India at the earliest. And latest by Sunday ( 10.08.2025) they would facilitate his travel to India.
- The same was informed to the applicant and he agreed.

(Pls note : The visa expenses amount to be paid to the employer by the applicant was not discussed ).

An NV has been forwarded to ascertain whereabouts of Mr. Yaseen Farid Shaikh.

An NV has been forwarded on 13.07.2025 and the reply is awaited.

Applicant informed next hearing date is awaited from MOL as today (10.08.2025) sponsor did not attend.

Reply to the Note Verbale from MOFA is still awaited.

Request for repatriation of Mr. Subin Sudharsan

Contacted the Employer Mr. Jamal who informed that the case has been settled amicably and the applicant will be traveling to India in two weeks.

- On verbal request from applicant, Embassy registered his complaint with MOL.
- MOL reference no : REF2508100016
- Advised applicant to approach MOL- mawelah dispute/settlement department for hearing date and time for necessary action.

A Whatsapp message has been sent twice to Ms.Inderjeet Kaur however, the message is undelivered. We tried to reach out to her family in India on the contact number provided, they responded it's wrong number.

Ms. Sultan Beevi Shahul Hameed has booked her ticket for 11/08/2025

Applicant informed that the sponsor will settle the case and send him to India on 15th of August' 2025. He will update once the ticket is booked.

Provided e FIR - Kerala to register the complaint for necessary action.

The applicant informed he will be sending ID proof in few minutes

Next hearing at MOL is on 24.08.2025 at 09:00 AM

On 20th November 2023, a concept note on "International Trade Settlement in Indian Rupees (INR)", detailing the proposal received from the Reserve Bank of India (RBI), was shared with the Central Bank of Oman, as well as the relevant ministries and authorities in Oman. They were requested to provide their views and comments on the proposal.

An NV has been forwarded to ascertain whereabouts of Ms.Sushmita Kori.

The applicant filed online complaint with MOL and the reference number is REF2508030019 however, awaiting for hearing date.

Applicant informed that the matter is still not solved. The applicant has been informed to come to the Embassy to get assistance in availing the ongoing amnesty program.

Revert for NV yet to be received from MOFA.

On 14 February 2024, we received following comments/suggestion from Ministry of Commerce, Industry Investment promotion, Oman on the proposal:-

1) Under the monetary policy of the Central Bank of Oman, which is linked to a fixed exchange rate system with the United States dollar, the United States dollar constitutes the largest share of the foreign reserves of the Central Bank of Oman and therefore there is currently little room or flexibility to accommodate the concept of "International trade settlement in Indian rupees".

2) The use of funds in the INR vostro account for bank operating in the Sultanate of Oman continues to be restricted for the purpose of solving commercial exchanges and investment payments only. We therefore therefore recommend that the use of this account be expanded by including Indian rupee remittance transactions by expatriate workers in the Sultanate of Oman.

Reminder no 2 sent to applicant to update current status of his complaint.

- Approval from MOL to travel through Amnesty program received today (10.08.2025).
- On issuance of EC the applicant was advised to book ticket and approach airport- labour office for his travel formalities.

On 16 February response/suggestions received from Oman was shared with RBI. Following response from RBI was received on 27 February, 2024:-

1) In the extant reference from Central Bank of Oman (CBO), it is submitted that fixed exchange rate does not prelude a country from invoicing / denominating and settling cross boarder transactions in local currencies thereby reducing overall transaction costs. Further, it may also be noted that vostro accounts can be used for remittance transactions of expatriate workers in accordance with mutual agreement between banks.

RBI has also requested for a virtual meeting with CBO to discuss the possible modalities of Special Rupee Vostro Account mechanism and other related issues.

Embassy records indicate that Mr. N. Mahin was detained and held under the custody of the Ministry of Labour in Ruwi. An Emergency Certificate was issued on 29.05.2025 to facilitate his travel. The matter is currently being pursued with the Ministry of Foreign Affairs to ascertain his present status and whereabouts.

Applicant informed she has booked ticket on 11.08.2025.

- Applicant informed his employer has cleared all his dues and has booked his ticket today (10.08.2025) for his repatriation to India.

On 29 February 2024, a letter from the Ambassador was sent to the Central Bank of Oman (CBO) regarding a proposal from the Reserve Bank of India (RBI) for a virtual meeting with CBO. The letter also requested CBO to share two sets of convenient dates and times for further coordination with RBI.

The case has been resolved amicably for an amount of OMR 300/-(visa expenses).The Applicant is ready to pay.

Applicant (shelter case) is travelling to India today.

A reminder email has been sent to the applicant to provide the employer contact details for resolution of his grievance.

The Oman agent has informed that the applicant will be repatriated once the replacement and air ticket promised by the Indian agent are received. However, they are still awaiting these arrangements.

Informed applicant on the reply received from Foreign Ministry stating that Mr. Nikhil Nauiyal, Mr. Vishal Arya and Mr. Karam Chand as currently they are involved in case no . (619) Q 2025 at Boushar Royal Oman Police custody on charges of negligence in applying for a residency permit and they are still detained at Al Khoud Detention center, Muscat.

2. In addition, provided Embassy panel lawyer contact details for legal assistance.

Reminder email has been sent to the employer again requesting the update on the status of the pending final settlement in respect of Late Mr. Irwin Felix Charles Pereira.

A reminder mail has been sent to the employer requesting to update status of pending dues in respect of of Late Mr. Nachatar Ram to the embassy and the family.

She is supposed to travel today, but informed that since her sponsor has not given her salary till now, she is planning to leave by next week 15th or 16th.

Email has been sent asking to update the current status of the case.

Applicant was requested to update the status of her case including the information whether she travelled to India or not.

Embassy tried to establish contact with the agent but it is not reachable also a Whatsapp message has been sent to Ms. Muni Kumari. However, The previous whatsapp message remains delivered but there is no response from her side.

The applicant has been requested to provide the contact details of the employer.

Applicant informed that the case was transferred from MOL to the court in Sohar, The date provided is tomorrow morning at 11.00 AM.

A whatsapp message has been sent to the agent seeking the current update.

Applicant informed that he is collecting the required documents and will submit with the Embassy at the earliest.

Advised applicant to persue his matter through legal channels. The link of embassy panel legal lawyers were provided for legal assistance.

Applicant has been requested to provide the employer contact details.

An NV has been sent to MOFA, seeking the whereabouts of the applicant on 09.06.2025 reply is awaited.

Next date of hearing is 15.08.2025 in MOL. Awaiting MOL decision

- Mr. Shamsheer - SW collected EC of the applicant today (10.08.2025) and have booked ticket on 11.08.2025.

Mr. Ranjan has informed that the applicant had been taken to hospital two times over the period of one month. He has been taken to hospital yesterday as well. The treatments and medical support is being given to him. But the applicant is not following the course of action given by the doctors which is resulting in his poor health condition

Informed the Embassy issued and provided EC to Bosuhar ROP official on 24.04.2025. ROP official informed applicant was imposed with travel ban and now they are in coordination with the Public Prosecution, Muscat to obtain clearance for his travel to India.

- Employer is demanding OMR 600/- towards his recruitment expenses and is not willing for an amicable settlement manner.
- Applicant requested to keep his complaint on hold as he will speak to his family on the amount that can be arranged for settlement with the sponsor and revert.

Applications has been processed for further clearance from concerned indian government authorities.

The matter will be taken up with Foreign Ministry to ascertain whereabouts of the applicant.

The Embassy official has established contact with Mr. Ranjan through the provided telephone number (+968-79304793). He informed that you have been taken to the hospital twice in the past five months and are currently on medication prescribed by a doctor. Should you face further issues regarding your medical condition, you are advised to meet Mr. Ranjan, who will arrange the necessary medical support.

Generated with CodeCharge Studio.